Natalie McCollum
Cincinnati
Summary
Dynamic trainer with a proven track record at Buffalo Wild Wings, skilled in new hire training and public speaking. Successfully developed onboarding materials and streamlined processes, enhancing team performance and operational efficiency. Adept at creative problem solving, creating a positive work environment, and delivering impactful training sessions.
Overview
8
8
years of professional experience
Work History
Trainer
Buffalo Wild Wings
Cincinnati, OH
03.2022 - 01.2026
- Facilitated training sessions on menu items and service standards to enhance employee knowledge.
- Developed onboarding materials to support new hires in operational procedures.
- Coordinated with management to identify training needs and streamline processes.
- Provided real-time feedback to staff during shifts to improve performance consistency.
Team Lead
Buffalo Wild Wings
Cincinnati, OH
03.2022 - 01.2026
- Trained and mentored team members to enhance performance and skill development.
- Managed inventory levels to minimize waste while ensuring product availability.
- Showed a positive work environment by great teamwork & open communication.
- Did my best to be a role model for the team by showing commitment to achieving goals, professionalism, and to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked with others to streamline workflows, improve communication , and achieve goals collectively.
Cook
Red Leprechaun
Cincinnati, OH
01.2025 - 09.2025
- Maintained cleanliness and organization of kitchen workspace in compliance with health regulations.
- Collaborated with team members to ensure timely meal service during peak hours.
- Trained new staff on cooking techniques and kitchen safety protocols, enhancing team efficiency.
- Managed inventory levels, ensuring availability of ingredients while minimizing waste.
- Implemented streamlined processes for food preparation, reducing overall kitchen time without sacrificing quality.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Kitchen Cook
White Castle
Cincinnati, OH
01.2021 - 12.2022
- Prepared and cooked menu items following standard recipes and quality guidelines.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
- Collaborated with team to efficiently manage food orders during peak hours, enhancing service speed.
- Trained new staff on food preparation techniques and safety protocols to promote consistency in operations.
Kitchen Cook
McDonald's
Lagrange, KY
01.2019 - 01.2020
- Monitored inventory levels, assisting in ordering supplies to maintain stock availability for daily operations.
- Implemented process improvements that reduced food waste and improved overall kitchen efficiency.
- Assisted management in scheduling shifts to optimize staffing based on customer demand and operational needs.
- Evaluated cooking methods and equipment usage, recommending upgrades to enhance productivity and quality standards.
Dog Groomer
Puppy Love Grooming
Lagrange, KY
04.2018 - 05.2019
- Performed comprehensive grooming services including bathing, trimming, and nail clipping.
- Ensured cleanliness and safety of grooming area through regular maintenance and organization.
- Educated pet owners on proper care techniques and grooming schedules for optimal pet health.
- Developed tailored grooming plans based on individual pet needs and owner preferences.
Education
High School Diploma - Destinys Beauty Academy
Princeton High School
Cincinnati, OHSkills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
Timeline
Cook
Red Leprechaun
01.2025 - 09.2025
Trainer
Buffalo Wild Wings
03.2022 - 01.2026
Team Lead
Buffalo Wild Wings
03.2022 - 01.2026
Kitchen Cook
White Castle
01.2021 - 12.2022
Kitchen Cook
McDonald's
01.2019 - 01.2020
Dog Groomer
Puppy Love Grooming
04.2018 - 05.2019
High School Diploma - Destinys Beauty Academy
Princeton High School