Natalie Medina
Galloway
Summary
Professional and customer-focused retail associate with experience in beauty retail, wireless sales, customer service, and administrative support. Skilled in customer consultations, relationship building, sales generation, merchandising, and problem resolution. Proven ability to provide personalized recommendations, exceed customer expectations, and contribute to team success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Prestige Beauty Advisor
Ulta Beauty
Mays Landing, NJ
03.2025 - Current
- Perform customer consultations and makeup applications while utilizing extensive product knowledge and cosmetic expertise.
- Assist customers with selecting beauty and skincare products based on their individual needs and preferences.
- Answer questions regarding cosmetic, skincare, and fragrance product lines while delivering exceptional customer service.
- Utilize suggestive sales techniques to increase sales and enhance the customer experience.
- Process sales transactions and promote Ulta Beauty Rewards and credit card programs.
- Set up, stock, and maintain shelves and displays according to corporate merchandising standards.
Retail Sales Representative
T-Mobile
Manahawkin, NJ
08.2024 - 02.2025
- Developed strong relationships with customers through outstanding service and personalized solutions.
- Utilized communication and active listening skills to identify customer needs and recommend appropriate products and services.
- Promoted wireless products, service plans and accessories to drive sales and meet performance goals.
- Assisted customers with account inquiries, device features, and service related concerns.
- Contributed to store success by maintaining product knowledge and delivering a positive customer experience.
Administrative Assistant
Sterling Promise Inc.
Tuckerton, NJ
10.2018 - 07.2024
- Assisted with all aspects of daily business operations for a jeweler, gemologist, and precious collectible coin dealer.
- Organized and photographed inventory and created online listings for company websites, eBay, and HiBid auction platforms.
- Answered phones, routed calls, greeted visitors, and provided administrative support.
- Maintained communication between clients and vendors to ensure efficient business operations.
- Built and maintained strong customer relationships through prompt responses and exceptional service.
- Managed paper and electronic filing systems for accurate recordkeeping.
- Prepared, packaged, and shipped merchandise through USPS and FedEx while ensuring accuracy and customer satisfaction.
Education
High School Diploma -
Pinelands Regional High School
Little Egg Harbor, NJ05-2018
Skills
- Customer Service Excellence
- Retail Sales and Upselling
- Beauty and Cosmetic Product Knowledge
- Customer Consultations
- Cash Handling & Point-of-Sale Systems
- Communication & Interpersonal Skills
- Excellent Written & Verbal Communication
- Inventory Management
- Merchandising & Display Setup
- Administrative Support
- Computer Proficiency
- Organization & Time Management
- Team Collaboration
Timeline
Prestige Beauty Advisor
Ulta Beauty
03.2025 - Current
Retail Sales Representative
T-Mobile
08.2024 - 02.2025
Administrative Assistant
Sterling Promise Inc.
10.2018 - 07.2024
High School Diploma -
Pinelands Regional High School