Hi, I’m
Natalie Medlock
Apopka,FL
Summary
Passionate leader with the ability to communicate effectively with all, motivating and encouraging through any circumstance. Positive outlook on meeting expectations and will strive to excel, cultivating an environment based on teamwork and shared goals. Main pro is a go-getter attitude which provides a constant drive for results and improvement.
Overview
8
years of professional experience
Work History
Pacific Sunwear Of California Inc
Store General Manager
12.2018 - 06.2023
Job overview
- Controlled differing levels of shrink through excellent customer service and open door policy
- Hired, trained, and retained high-quality team members who respected each other and worked together toward the same goals, coaching with clear communication and proactive feedback
- Led store expense control, managing schedule and payroll to optimize levels of shrink driven by excellent customer service and open door policy
- Rotated merchandise and led floorsets to feature new products and promotions effectively, maintaining proper unit levels through replenishment and shipment productivity
- Kept organized stockroom/working environment for ease of access and safety precautions while upholding standards for staff
Pacific Sunwear Of California Inc
Assitant Store Manager
03.2015 - 12.2018
Job overview
- Managed opening/closing procedures and recommended changes to enhance efficiency of daily activities
- Rotated merchandise and displays to feature new products/promotions, learning how to complete and lead floorsets + promo/visual updates
- Walked through store areas to identify and proactively resolve issues negatively impacting operations
- Maintained positive customer relationships by responding quickly to customer service inquiries and providing genuine interactions
- Owned hiring manager DOR training team passionately to enforce a sense of belonging and motivation for all
Education
Freedom High SchoolOrlando, FL
High School Diploma
05.2010
Skills
- Work Planning and Prioritization
- Customer Relations
- Multitasking and Organization
- Goals and Performance
- Payroll Administration and Timekeeping
- Maximizing Profitability
Accomplishments
Achieved and maintained the highest conversion in my region daily over the past 3 years, continually one of the top 50 stores in conversion company wide
Increased volume year over year to promote store from a tier 3 location to a tier 2 after first two years in store general manager position
Timeline
Store General Manager
Pacific Sunwear Of California Inc
12.2018 - 06.2023
Assitant Store Manager
Pacific Sunwear Of California Inc
03.2015 - 12.2018
Freedom High School
High School Diploma
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