Natalie Membreno
Las Vegas,NV
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing high-pressure environments and accurately completing tasks. Excellent communication skills in both English and Spanish. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Meta Pharmacy
Las Vegas, NV
01.2019 - Current
- Responsible for creating compound medication
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Mixologist
Twin Creeks Steakhouse, Silverton Casino
Las Vegas, NV
06.2019 - 10.2021
- Prepared classic, modern and unique cocktails for each customer.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Tom's Urban, NYNY Casino
Las Vegas, NV
09.2017 - 01.2019
- Demonstrated leadership as a trainer to all new employees.
- Demonstrated the ability to multi-task in a fast paced environment and to ensure guests of having a memorable experience.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Server
Mi Casa Resturant, Silverton Casino
Las Vegas, NV
06.2013 - 09.2017
- Worked with POS system to place orders, manage bills and collect payment.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Pharmacy Technician
Omnicare Pharmacy
Las Vegas, NV
11.2016 - 06.2017
- Fill daily drug orders accurately in a timely manner
- Assists in monthly fills by delivering and exchanging medications to scheduled nursing homes
- Responsible for shipping orders and coordinating the deliveries.
Sales Associate
Lucky Brand Jeans
Las Vegas, NV
05.2012 - 06.2013
- Exceeded targeted sales goals
- Shared product knowledge with customers while making personal recommendations
- Proven record of thriving in high-pressure environments and accurately completing tasks.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Pharmacy Technician Certification -
Pima Medical Institute
Las Vegas, NV12.2016
Skills
- Team Player
- Warm and Friendly
- Cash Handling and Management
- Liquor, Beer and Wine Knowledge
- Suggestive Selling
- Adaptable and Flexible
Timeline
Mixologist
Twin Creeks Steakhouse, Silverton Casino
06.2019 - 10.2021
Pharmacy Technician
Meta Pharmacy
01.2019 - Current
Bartender
Tom's Urban, NYNY Casino
09.2017 - 01.2019
Pharmacy Technician
Omnicare Pharmacy
11.2016 - 06.2017
Server
Mi Casa Resturant, Silverton Casino
06.2013 - 09.2017
Sales Associate
Lucky Brand Jeans
05.2012 - 06.2013
Pharmacy Technician Certification -
Pima Medical Institute