Britney McQuitty

Counted prescription medications accurately.

Contacted patients regarding medication details and insurance coverage.

Handled communications with insurance companies.

Organized and replenished prescription medications.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Generated repeat business through exceptional customer service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Defined clear targets and objectives and communicated to other team members.
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• Reduced food waste through better inventory management and portion control, leading to increased profitability.
• Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
• Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
• Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
• Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
• Boosted employee morale with regular team-building activities, improving communication and collaboration.
• Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
• Controlled labor hours and inventory costs through hands-on management and proactive changes.
• Addressed and resolved customer service issues to establish trust and increase satisfaction.
• Tracked food production levels, meal counts, and supply costs.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Maximized quality assurance by completing frequent line checks.
• Profit and loss management
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• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Generated repeat business through exceptional customer service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Defined clear targets and objectives and communicated to other team members.

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Generated repeat business through exceptional customer service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Defined clear targets and objectives and communicated to other team members.

• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Generated repeat business through exceptional customer service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Defined clear targets and objectives and communicated to other team members.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Cultivated warm relationships with regular customers.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.