Natalie Montoya
Las Vegas,NV
Summary
Detailed individual seeking full time employment in an office facility which would provide me with the opportunity for growth and advancement. I am highly motivated and can work independently as well as in a team setting.
Overview
5
5
years of professional experience
Work History
Onsite Manager
Priority Workforce
Las Vegas, NV
03.2024 - 07.2025
- Source and recruit candidates for temporary or contract roles by leveraging job boards, databases, and other recruitment methods.
- Provide support and training for temporary employees to ensure they understand their roles and expectations.
- Handle any issues related to employee performance, attendance, or behavior and escalate to the agency when necessary.
- Ensure compliance with workplace safety, labor laws, and company policies.
- Provide regular reports to the staffing agency and client on worker performance, productivity, and any potential staffing issues.
- Keep track of employee hours, attendance, and any payroll discrepancies.
Front Desk Agent / Concierge
Nobu Hotel In Caesar’s Palace
09.2022 - 01.2024
- My responsibilities were performing all check-in and check-out tasks
- Manage online and phone reservations, Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information, Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.
Branch coordinator/ Payroll specialist
Deploy HR Staffing Agency
11.2020 - 09.2022
- My responsibilities were emailing clients for timecards, calculating and inputting in times on excel
- Meeting deadlines, customer service, assisting applicants, processing sensitive documents
- Answering phones, scheduling interviews and counting office inventory.
Education
High School Diploma -
Pennfoster
06.2019
Skills
- Bilingual
- Customer service
- Multitask
- Conflict Resolution
- Microsoft Excel
- Communication skills
- Attention to detail
Timeline
Onsite Manager
Priority Workforce
03.2024 - 07.2025
Front Desk Agent / Concierge
Nobu Hotel In Caesar’s Palace
09.2022 - 01.2024
Branch coordinator/ Payroll specialist
Deploy HR Staffing Agency
11.2020 - 09.2022
High School Diploma -
Pennfoster