Natalie Winter Mora
Care.com
Plantation,FL
2
Languages
1
Certification
8
years of professional experience
Caretaker with 5+ years of hands-on experience providing compassionate daily living assistance, meal preparation, and emotional support to clients in home-based settings. Skilled in monitoring client health changes, maintaining safe environments, and building trusting relationships that enhance quality of life. Committed to delivering respectful, patient-centered care while ensuring dignity and comfort for every individual served.
Work History
Care Taker
1 Year 3 Months- Assist with activities of daily living including bathing, grooming, dressing, toileting, and mobility.
- Prepare meals and support with eating as needed.
- Provide companionship and emotional support to promote mental and emotional wellbeing.
- Maintain a clean, safe living environment by performing light housekeeping tasks such as laundry, tidying, and sanitation.
Executive Assistant/Customer Service
11 Months- Serve as the first point of contact for clients, agents, and business partners, providing exceptional customer service.
- Prepare, proofread, and organize real estate documents, contracts, listing packets, marketing materials, and reports.
- Maintain databases, CRM systems, and office files with accuracy and confidentiality.
- Manage calendars, appointments, and meetings.
BDC Representative/Internet Sales Manager
1 Year 8 Months- Help maintain showroom appearance, vehicle displays, promotional materials, and customer waiting areas.
- Follow up with leads through phone, email, and text to build rapport, answer questions, and schedule appointments.
- Maintain accurate records of customer interactions, sales activities, and communications in CRM systems.
- Deliver exceptional customer service addressing concerns, resolving issues, and ensuring customer satisfaction before and after the sale.
Live-In Caretaker/House Manager
11 Months- Supervised children’s daily activities, ensuring safety.
- Prepared nutritious meals catering to individual dietary needs and preferences.
- Implemented educational activities/curriculums, fostering cognitive and social skills through play-based learning.
- Maintained organized schedules for school drop-offs, pick-ups, and extracurricular activities.
- Ran errands, and maintained and managed all household/family related needs.
Education
High School Diploma
Skills
Customer Service
Organizational Skills
Multitasking
Time Management
Compassionate Care
Patient Care
Medicine Distribution
Communication
Relationship Building
Problem Solving
Microsoft Office
CRM Systems
Certification
CPR-FIRST AID Certified, National CPR-FIRST AID FOUNDATION
LANGUAGES
English
Spanish
Timeline
Care Taker
Care.com
12.2024 - 03.2026Read More
Executive Assistant/Customer Service
Keller Williams Realty
06.2021 - 05.2022Read More
BDC Representative/Internet Sales Manager
Vista BMW Coconut Creek
06.2019 - 02.2021Read More
Live-In Caretaker/House Manager
Care.com
01.2018 - 12.2018Read More
Archbishop McCarthy High School
High School Diploma
Read More