Natalie Morgan
Tuscaloosa,AL
Summary
Dedicated and knowledgeable Medical Assistant offering experience in direct patient care and indirect patient care in both urgent and primary care settings. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant/Phlebotomist
Crimson Care Network
Tuscaloosa, AL
12.2023 - 07.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected samples from patients for laboratory testing purposes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Conducted X-rays, EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Responded to patient callbacks and phone-in prescription refill requests.
Triage Nurse/Medical Assistant
United Doctors Family Medical Center
Boaz, AL
05.2023 - 08.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs for patients in clinic and hospital environments.
- Prepared lab specimens for diagnostic evaluation.
- Administered intravenous medications as instructed by provider.
- Performed necessary tests (Flu, Strep, RSV, etc.) and X-Rays following provider's orders.
Cashier
Bojangles'
Albertville, AL
12.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
Front Desk Representative
Microtel Inn & Suites By Wyndham
Albertville, AL
12.2020 - 12.2021
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Kept accounts in balance and ran daily reports to verify totals.
- Answered multi-line phone system to respond to inquiries.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Oversaw fast-paced front desk operations.
Cashier
Zaxby's
Guntersville, AL
05.2020 - 11.2020
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor of Science -
The University of Alabama
Tuscaloosa2026
High School Diploma -
Douglas High School
05.2022
Skills
- Patient Engagement
- Patient-focused care
- HIPAA Compliance
- Immunization Administration
- Vital Sign Monitoring
- Medication Familiarity
- Customer Service
- Medical Terminology
- Time Management
- Attention to Detail
- XRAY Technician
- Phlebotomy
Certification
- First Aid/CPR (2018 - Renewed July 2023)
- American Hotel and Lodging Association Certified Guest Services Professional (2021-Present)
- ServSafe Certified (2020-Present)
Timeline
Medical Assistant/Phlebotomist
Crimson Care Network
12.2023 - 07.2024
Triage Nurse/Medical Assistant
United Doctors Family Medical Center
05.2023 - 08.2023
Cashier
Bojangles'
12.2021 - 05.2022
Front Desk Representative
Microtel Inn & Suites By Wyndham
12.2020 - 12.2021
Cashier
Zaxby's
05.2020 - 11.2020
Bachelor of Science -
The University of Alabama
High School Diploma -
Douglas High School
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