Natalie C. Moser
New Orleans,LA
Summary
Results-driven professional with over 17 years of experience in customer service and relations. Proven expertise in exceeding company expectations while understanding the needs of my customers.
Overview
31
31
years of professional experience
Work History
Medical Assistant
Southern Pain & Neurological
08.2022 - Current
- Preparing and organizing patient charts for daily appointments
- Greeting patients and gathering vital information for the doctor
- Sending orders and referrals to health care professionals
- Updating and maintaining patient charts
- Answering incoming phone calls and setting appointments
Customer Service
Beach Corner Bar and Grill
New Orleans, LA
03.2010 - 08.2022
- Successfully utilizes excellent people skills to ensure customer satisfaction and future business
- Assists with daily ordering and receiving of deliveries
- Responsible for daily balancing of cash registers
Sales Representative
Great Southern Wine & Spirits
Baton Rouge, LA
04.2000 - 06.2001
- Recognized as Salesman of the Month twice in one year
- Successfully maintained and developed existing and new accounts
- Planned, organized and executed wine tastings, liquor promotions and wait staff training events
- Worked with suppliers to increase sales of their products within accounts
- Created and executed marketing/PR campaigns, including new product introductions and existing product development
Branch Assistant Manager
Enterprise Rent-A-Car
Beaumont, TX
12.1997 - 11.1999
- Effectively managed a five-person office through daily car rental operations
- Instrumental in the training and development of new hires
- Recognized as a strong problem solver and mediator … often called upon to neutralize problematic situations
- Created in-house incentive programs to motivate staff in order to improve productivity levels
- Utilized outstanding customer service skills
- Consistently acquired new corporate accounts and successfully maintained existing accounts by developing healthy professional relationships
- Proficient in Microsoft Office applications
Waitress/Bartender
Windjammer Restaurant
New Orleans, LA
05.1993 - 11.1997
- Customer Service
Education
Bachelor of Arts - General Studies, Health Services, Pre-Nursing curriculum, Biology, Psychology, Sociology, Medical Terminology
University of New Orleans
New Orleans, LA01.1997
High School -
Mount Carmel Academy High School
New Orleans, LA01.1992
Skills
- Developing and maintaining professional relationships
- People skills
- Teamwork
- Verbal communication
- Written communication
- Positive attitude
- Time management
- Multi-tasking
- HIPAA Compliance
- Conflict resolution abilities
References
Will submit upon request
Timeline
Medical Assistant
Southern Pain & Neurological
08.2022 - Current
Customer Service
Beach Corner Bar and Grill
03.2010 - 08.2022
Sales Representative
Great Southern Wine & Spirits
04.2000 - 06.2001
Branch Assistant Manager
Enterprise Rent-A-Car
12.1997 - 11.1999
Waitress/Bartender
Windjammer Restaurant
05.1993 - 11.1997
Bachelor of Arts - General Studies, Health Services, Pre-Nursing curriculum, Biology, Psychology, Sociology, Medical Terminology
University of New Orleans
High School -
Mount Carmel Academy High School
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