NATALIE MOTHORPE
Ferndale
Summary
Detail-oriented and methodical Closer successful in assembling closing documentation for Conventional, VA, FHA loans. Work quickly and accurately to meet strict standards, clear issues and prepare document packages. Handle industry-funded and government-backed loans with skill and efficiency.
Overview
14
14
years of professional experience
Work History
Loan Closer
UMortgage
02.2022 - 04.2024
- Processed and managed pipeline of 20+ files
- Balanced CD's and settlement statements across multiple platforms.
- Reviewed credit reports, appraisals, pest inspections, condo documents for accuracy.
- Assisted other closers, processors, and loan officers with last minute/rushed files.
- Prioritized files based on closing date.
- Communicated regularly with Title Agents and Loan Officers
- Kept key information updated in ARIVE.
- Averaged 90 closed files per month
- One of two closers at company from February 2022 - November 2022
- 2023 UMortgage 'Create Strong Communities' award winner
- 2024 UWM MVP - Most Valuable Processor award winner
- Qualified for monthly bonus consistently during tenure.
Closing Specialist
Scott Group Capital/Go Rascal
08.2021 - 02.2022
- Processed and managed pipeline of 10+ files
- Balanced CD's and settlement statements across multiple platforms.
- Reviewed appraisal, insurance, credit reports, condo documents for accuracy.
- Prioritized files based on closing date.
- Communicated regularly with Title Agents and Loan Officers.
- Kept key information updated in ARIVE.
- One of two closers at the company, worked closely with brokers
- The firm averaged 85 loan closings per month during
- Qualified for quarterly bonus during tenure.
Closing Specialist
United Wholesale Mortgage
07.2019 - 07.2021
- Finalized all invoices including appraisal, credit, pest inspections.
- Managed 20+ phone calls per day with Title Agents and Loan Officers.
- Completed 40+ escalations submitted through UWM portal per day.
- Ranked top 15% of all closers based on hitting commitments (101/700+)
- Closing Mentor, trained and guided 10+ employees
- Achieved max pay raise in each period so far at the company
- Average 95-100% on call scores consistently, top 1% of all closers
- Completed UWM Closer training program.
Selling Specialist & Stylist
Drybar
10.2017 - 07.2019
- Selling Specialist, educated and upsold products to clients consistently
- Top 10% salesperson consistently judged by upsold product.
Senior Designer & Manager
Ulta Beauty
09.2010 - 07.2017
- Managed a team of 4 hair stylists and 1 skin therapist
- Assisted salon professionals in building clientele resulting in the first level jump in store history
- Resolved guest issues by utilizing Ulta's core values
- Implemented new salon policies and procedures.
Education
Small Business Administration & Salon Management -
Oakland Community College
05.2011
Professional Cosmetology Degree, Cosmetology and Related Personal -
David Pressley School of Cosmetology
05.2004
Skills
- Mortgage Closing
- Customer Service
- Real Estate Transactions
- Document Review
- Invoice review
- Deadline Management
- Closing procedures
- Data Collection
Personal Information
Title: MORTGAGE PROFESSIONAL / CLOSING SPECIALIST
Timeline
Loan Closer
UMortgage
02.2022 - 04.2024
Closing Specialist
Scott Group Capital/Go Rascal
08.2021 - 02.2022
Closing Specialist
United Wholesale Mortgage
07.2019 - 07.2021
Selling Specialist & Stylist
Drybar
10.2017 - 07.2019
Senior Designer & Manager
Ulta Beauty
09.2010 - 07.2017
Small Business Administration & Salon Management -
Oakland Community College
Professional Cosmetology Degree, Cosmetology and Related Personal -
David Pressley School of Cosmetology
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