Natalie Nickelson
Pittsburgh,PA
Summary
Barista Shift Lead with proven track record in enhancing productivity and operational efficiency. Expertise in inventory management and team leadership, driving successful outcomes. Strong communication, problem-solving, and time management skills are essential for maintaining seamless operations and fostering positive team dynamics. Prioritizes accurate analytical data literacy and merchandising within roles. Excited about leveraging my skills to ensure precise inventory and merchandising to drive overall workplace efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista Shift Lead
Redhawk Coffee Roasters
Pittsburgh, Pennsylvania
08.2024 - Current
- Assisted in inventory management, merchandising management, and bookkeeping tasks.
- Collaborated with team members to maintain a positive work atmosphere.
- Supported promotional activities to enhance customer engagement and loyalty.
- Participated in team meetings with managers to discuss goals, strategies, and objectives related to operations.
- Monitored the performance of staff to ensure that quality standards were met
- Provided guidance and mentoring to junior baristas on techniques for making espresso-based beverages.
Barista
Simply Poured Coffee
Madisonville, Kentucky
07.2023 - 01.2024
- Participated in inventory counts to maintain accurate stock levels
- Organized and designed store merchandise
- Restocked shelves and ensured product availability for shoppers.
- Collaborated with team members to enhance customer service experience.
- Maintained a friendly, outgoing personality to promote a positive work environment and build customer loyalty.
- Performed daily opening and closing procedures for the store, including setting up displays, cleaning shelves, and counting money.
Education
BBA - Supply Chain Management
Duquesne University
Pittsburgh, PA05-2027
Associate of Applied Science - Accounting
Madisonville Community College
Madisonville, KY05-2025
Skills
- Supply chain optimization
- Inventory management
- Team collaboration
- Adaptable
- Goal-oriented
- Creative
- Organized
- Employee training
- Process improvement
- Customer service
Affiliations
- Member of Best Buddies organization and passionate about helping the homeless.
- Member of CHAARG
- Community service for children in the Ronald Mcdonald House
- Member of Duquesne University's Outdoor Recreational Club.
- Joining "Women in Business" club this fall
- Enjoys reading, shopping, and creating.
Accomplishments
- Valedictorian of the class of 2023
- On the Deans list every semester
- President of the National Honors Society
- Prestigious member of the Phi Theta Kappa Honors Society
- Member of the NDA All-American Dance Team
- Earned Leadership role within my Barista Position
- Earned the honored Transfer Scholarship at Duquesne University
Certification
- Payroll Accounting
- Recordkeeping Accounting
- General Business
References
References available upon request.
Timeline
Barista Shift Lead
Redhawk Coffee Roasters
08.2024 - Current
Barista
Simply Poured Coffee
07.2023 - 01.2024
BBA - Supply Chain Management
Duquesne University
Associate of Applied Science - Accounting
Madisonville Community College
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