Natalie Nicodemus
South Beloit,IL
Summary
Compassionate and detail-oriented patient services professional with hands-on experience in dental assisting, front desk operations, and high-volume customer service environments. Skilled in patient check-in, multi-line phone systems, appointment scheduling, insurance awareness, and HIPAA-compliant documentation. Known for creating welcoming, inclusive experiences while remaining calm, organized, and ethical in fast-paced clinical settings. Passionate about patient care and committed to delivering service excellence that supports both patients and clinical teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Help at Home Inc.
09.2025 - Current
- Provided compassionate in-home care while prioritizing client comfort, dignity, and safety
- Assisted with daily living activities including grooming, meal preparation, mobility, and medication reminders
- Maintained clean, organized, and safe environments while offering emotional support and companionship
- Communicated effectively with clients and families while handling sensitive information discreetly
Summer Camp Counselor
YMCA
06.2023 - 09.2025
- Provided leadership and supervision for children ages 5–13
- Developed strong communication, organization, and multitasking skills
- Created safe, inclusive, and engaging environments
Paraprofessional
Stephen Mack Middle School
09.2022 - 01.2025
- Supported students through behavior management and structured supervision
- Maintained calm, professional communication in high-stress situations
- Managed documentation and collaborated with staff to support daily operations
Seasonal Cashier
Village Green
05.2022 - 09.2022
- Greeted customers and answered incoming phone calls professionally
- Handled cash transactions accurately and efficiently
- Organized displays, stocked merchandise, and maintained cleanliness
Cashier
Walmart
02.2022 - 05.2022
- Assisted customers at self-checkout and front service areas
- Handled cash and electronic payments
- Maintained clean and organized workspaces
Education
Dental Assisting - Hands-On Training
Accelerated Achievement Academy
Belvidere, IL05.2024
High School Diploma - undefined
Hononegah High School
South Beloit, IL05.2021
Skills
- Patient & Guest Service
- Dental Front Desk & Reception
- Appointment Scheduling & Confirmation
- Multi-Line Phone Systems
- HIPAA Compliance & Confidentiality
- Medical & Dental Office Experience
- Data Entry & Filing
- Microsoft Word & Excel
- Cash Handling & Payments
- Time Management & Multitasking
- Calm Performance in Fast-Paced Environments
- Problem-solving
- Elderly care
- Time management
- Respectful and compassionate
- Patient care
- Multitasking and organization
Certification
- Certified Dental Assistant
- Radiology / X-Ray Certification
- CPR Certification
- Paraprofessional Certification (Valid through June 2026)
- Driver’s License
Timeline
Caregiver
Help at Home Inc.
09.2025 - Current
Summer Camp Counselor
YMCA
06.2023 - 09.2025
Paraprofessional
Stephen Mack Middle School
09.2022 - 01.2025
Seasonal Cashier
Village Green
05.2022 - 09.2022
Cashier
Walmart
02.2022 - 05.2022
High School Diploma - undefined
Hononegah High School
Dental Assisting - Hands-On Training
Accelerated Achievement Academy
Additional Strengths
- Warm, professional bedside manner
- Strong organizational skills
- Quick learner with high attention to detail
- Comfortable handling confidential and sensitive information
- Friendly, dependable, and patient-focused