Natalie O'Brien
Littleton,CO
Summary
Reliable high school student with customer service experience and proven ability to manage school, work, and extracurricular activities. Strong communication, teamwork, and organizational skills foster positive customer interactions in fast-paced environments. Quick learner, comfortable working independently or collaboratively. Seeking part-time Retail Associate position to enhance customer experience and develop professional skills.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Volunteer
Advent Health
80122, CO
05.2026 - Current
- Aided emergency department staff with patient care tasks, contributing to overall patient support.
- Supported staff with unit needs, ensuring patient privacy and fostering a respectful healthcare environment.
- Communicated clearly with patients, visitors, and healthcare staff while following hospital expectations and procedures.
- Assisted families with directions, comfort, and basic information
- Practiced clear communication and situational awareness.
- Answered phones and relayed messages for AdventHealth departments
Team Member
Shake Shack
Littleton, CO
07.2025 - Current
- Delivered friendly, accurate customer service in fast-paced team settings, ensuring professional and detail-oriented interactions.
- Facilitated effective communication with coworkers and customers while managing multiple tasks and adhering to workplace safety and food service procedures.
- Supported clear communication with coworkers and customers, handled multiple tasks, and followed workplace safety and food service procedures.
- Assisted with opening and closing duties across restaurant shifts.
- Greeted customers at store entry with a warm, welcoming demeanor to enhance their experience. at store entry with friendly, welcoming demeanor.
- Sought opportunities to improve job performance and support team success. to exceed job requirements and support team success.
Education
High School Diploma -
Arapahoe High School
2201 E Dry Creek Rd, Centennial, CO 80122 05-2027
Skills
- Patient support
- Customer service
- Customer engagement
- Effective communication
- Phone etiquette
- Teamwork and collaboration
- Attention to detail
Certification
- Basic Life Support, CPR certified
Accomplishments
- 3.5+ Honor Roll - 6 semesters
- Lettered in NHS, Key Club, FBLA
Affiliations
- Cross Country
- Track
Timeline
Volunteer
Advent Health
05.2026 - Current
Team Member
Shake Shack
07.2025 - Current
High School Diploma -
Arapahoe High School