NATALIE OCHOA
CLOVIS
Summary
Cashier/Server with 2 years of experience in customer service and food service, adept at managing multiple delivery platforms and ensuring accurate order processing. Demonstrates strong skills in team collaboration, organization, and time management, contributing to a seamless dining experience for customers. Committed to enhancing customer satisfaction through effective communication and attention to detail. Completion certificate of Certified Nursing Assistant Training Achademy.
Overview
5
5
years of professional experience
Work History
Cashier/Server
The Chicken Shack
04.2023 - Current
- Take orders at register & over the phone orders, bag to-go orders, serve dine-in orders, clean bathrooms, organize storage closets, mop dining area floors for closing shifts, bus tables, serve on-draft beer, etc.
- Managed multiple delivery platform tablets while coordinating in-house and takeout orders, ensuring accurate and timely service delivery across all channels.
- Orchestrated seamless communication between front-of-house and kitchen staff, expediting food preparation and enhancing customer satisfaction.
Receptionist
A&E AC/Heating repair
02.2022 - 03.2023
- Answering and returning phone calls/ taking messages, scheduling appointments, filing paperwork, payment processing, email and general correspondence, receiving sorting and distributing daily mail, printing and faxing documents, all other duties as required.
- Maintained comprehensive service records and payment documentation, ensuring accurate billing processes and strengthening financial tracking systems.
On Call Cleaning Crew
Souza Group
08.2021 - 04.2022
- Yard work, Interior Cleaning/Boxing, Moving.
- Implemented systematic yard maintenance procedures, delivering consistent property upkeep while adhering to safety protocols and client specifications.
Daycare Assistant
Angie's Clubhouse
10.2020 - 12.2020
- Provided attentive care for multiple children while maintaining rigorous safety protocols and fostering a nurturing learning environment.
- Executed structured daily routines including meal schedules, educational activities, and rest periods to ensure consistent child development.
Education
No Degree - Criminal Justice
Fresno City College
Fresno, CA06-2026
CERTIFIED NURSING ASSISTANT -
Nursing Assistant Training Academy
Fresno, CA02.2025
HIGH SCHOOL DIPLOMA -
Clovis High School
Clovis, CA06.2023
Skills
- Customer Service
- Food Service
- Cash Handling
- Cleaning
- Time Management
- Team Collaboration
- Organization
- Computer Knowledge
- Conflict Resolution
- Microsoft Technology
Timeline
Cashier/Server
The Chicken Shack
04.2023 - Current
Receptionist
A&E AC/Heating repair
02.2022 - 03.2023
On Call Cleaning Crew
Souza Group
08.2021 - 04.2022
Daycare Assistant
Angie's Clubhouse
10.2020 - 12.2020
HIGH SCHOOL DIPLOMA -
Clovis High School
No Degree - Criminal Justice
Fresno City College
CERTIFIED NURSING ASSISTANT -
Nursing Assistant Training Academy
Similar Profiles
Jaylyn ShephardJaylyn Shephard
Line Cook at The Chicken ShackLine Cook at The Chicken Shack
Jessica RichardsJessica Richards
General Manager at The Chicken ShackGeneral Manager at The Chicken Shack
Caleb SandersCaleb Sanders
General Manager at The Chicken ShackGeneral Manager at The Chicken Shack
Maged QassemMaged Qassem
Store Supervisor at Rafika HusseinStore Supervisor at Rafika Hussein
Brittney ReedBrittney Reed
Medical Assistant at Plains Regional Medical CenterMedical Assistant at Plains Regional Medical Center