Natalie Parrish

• Ensured and provided customers updates on the status of their requests via phone, email, and in person.
• Documented all customer interactions, transactions, comments, and complaints in CRM.
• Utilized problem-solving techniques to address recurring issues proactively, and escalated unresolved issues requiring further investigation or specialized expertise.
• Gathered customer feedback to suggest improvements for services and built sustainable relationships of trust through open communication.

Life Group Leader

• Biblical studies for women victims

Pastoral Team Member

• Helps to sustain others through prolonged difficulty or immediate need.
• Enable a person journey of healing and wholeness through counseling, prayer, and education.
• Support of others through the process of reconciliation with God, self, and others.
• Offering guidance about resources.
• Bringing different perspectives.
• Answering pastoral calls and emails
• Served in many leadership roles including but not limited to ceremonies for child dedication, baptism, celebration of life, and marriage.

• Media including but not limited to digital video, design, and animations.
• Provided education to children grades 1st through 5th about the Bible.
• Organized and maintained the children's ministry storage room.
• Helped to plan weekly educational materials and art projects.