Natalie Prioleau
Summerville,PA
Summary
Professional office support specialist with several years of experience across industry environments. Strong work ethic, professional demeanor, and initiative in daily operations. Proven capability in customer service and problem-solving to meet service and quality standards.
Overview
17
17
years of professional experience
Work History
Juvenile Administrative Assistant III
Charleston County Juvenile Detention Center
North Charleston, SC
09.2025 - Current
- Prepared payroll for assigned juvenile staff.
- Filed and organized juvenile personnel documents.
- Compiled monthly reports and entered supporting records.
- Facilitated efficient communication by managing incoming mail for appropriate routing. and routed correspondence to appropriate staff.
- Ensured a positive first impression by receiving visitors and addressing their questions. and directed public inquiries.
- Distributed forms for background checks and performance reviews.
Law Enforcement Specialist II
Sheriff Al Cannon Detention Center
North Charleston, SC
02.2018 - 07.2025
- Performed data entry and retrieval through the NCIC and RMS systems to query, identify, locate, and clear individuals, articles, firearms, and vehicles.
- Assisted with intake and release of individuals through the JMS system, ensuring compliance with established protocols.
- Coordinated incoming calls and searched JMS and OnBase systems to efficiently resolve inquiries, scanned documents into multimedia files, and accurately processed filing tasks.
- Trained new team members on policies, procedures, and system use, enhancing overall team competency.
- Communicated courteously and consistently with the public and agencies to provide information and direct inquiries to appropriate departments.
Temp. Administrative Assistant for Charleston County 911 Dispatch
Gallman Personnel Services
Summerville, South Carolina
03.2017 - 02.2018
- - Communicated clearly and politely with public and routed calls to correct departments or extensions.
- - Checked and screened visitors before granting gate access and informed staff of visitor arrivals.
- - Supported consolidated dispatch staff by building event schedules, typing memos in Microsoft Word, taking meeting notes, and entering trespass notices into RMS.
- - Executed light errands to maintain a tidy workspace and facilitate smooth operations. such as trash removal, mail delivery, and plant watering.
Sales Photographer- Patriots Point
Photogenic Inc
Charleston, SC
03.2014 - 09.2016
- Promoted to lead sales photographer, trained 9 staff on photo capture, editing, printing, and package sales techniques.
- Executed souvenir package sales, contributing to venue goals and funding for preservation.
- Produced souvenir photo packages using Nikon cameras and darkroom editing software.
- Established standard procedures for venue closeout, enhancing consistency and efficiency.
Student Fundraiser
College of Charleston
Charleston, SC
06.2013 - 03.2014
- Generated over $3000 in funding to enhance College of Charleston's scholarship and study abroad initiatives.
- Engaged College of Charleston alumni, parents, and friends to secure funding for scholarships, study abroad, and recruitment initiatives.
- Clarified donation benefits, including tax deductions, recognition in College of Charleston magazine, and alumni event ticket discounts.
- Distributed publications to promote college events and updates.
Student Mentor
Wings for Kids
North Charleston, SC
08.2009 - 05.2013
- Fostered lasting growth in social and emotional skills for students in Title 1 school, enhancing their overall well-being
- Tracked student SEL development weekly using Efforts to Outcomes (ETO) system, identifying areas for targeted support
- Designed original lesson plans which incorporated Social and Emotional Learning (SEL) objectives, helping students grasp and demonstrate SEL skills
- Conceptualized original songs, chants, and crafts to reinforce SEL curriculum
Education
Bachelor of Arts - Communication
College of Charleston
Charleston, South Carolina12-2014
Skills
- Payroll processing
- Data Entry
- Records management
- Filing
- Team Player
- Administrative Support
- Customer Service
- Team Player
- Records management
AWARDS
SPECIAL RECOGNITION AWARD 2023, CIVILIAN OF THE YEAR JUNE 2021
Timeline
Juvenile Administrative Assistant III
Charleston County Juvenile Detention Center
09.2025 - Current
Law Enforcement Specialist II
Sheriff Al Cannon Detention Center
02.2018 - 07.2025
Temp. Administrative Assistant for Charleston County 911 Dispatch
Gallman Personnel Services
03.2017 - 02.2018
Sales Photographer- Patriots Point
Photogenic Inc
03.2014 - 09.2016
Student Fundraiser
College of Charleston
06.2013 - 03.2014
Student Mentor
Wings for Kids
08.2009 - 05.2013
Bachelor of Arts - Communication
College of Charleston