Detail-oriented administrative professional with a strong background in state government operations and office administration. Expertise includes payroll processing, procurement, transportation permitting, and records management. Proven skills in report preparation, payment processing, and daily office coordination. Holds an Associate of Arts degree and brings additional experience in healthcare, education, retail, and community services.
Overview
15
15
years of professional experience
Work History
Administrative Support Assistant III
Mississippi Department of Transportation (MDOT)
Jackson, Mississippi
03.2019 - Current
Maintain departmental files, records, and electronic correspondence.
Prepare correspondence, reports, and other administrative documents.
Compile and organize data for reports and communicate with internal departments and external customers.
Managed daily permitting activities through Express Pass system, issuing and amending permits and processing payments to ensure compliance.
Issue annual and daily transportation permits for legally oversized vehicles and trailer loads traveling across county roads, bridges, and state lines.
Respond to questions regarding harvest permit regulations, insurance requirements, and permit issuance.
Apply established procedures and relevant state and federal regulations to permitting activities.
Collect, enter, maintain, and retrieve payroll information in the FMS payroll system.
Review timesheets, resolve payroll discrepancies, and process payroll.
Purchase materials, supplies, services, and equipment.
Process purchase orders, invoices, requisitions, vouchers, and payments.
Monitor inventory and anticipate departmental supply needs.
Provide professional customer service and support telework operations during natural disasters and office closures.
Certified Nursing Assistant (CNA)
Mississippi State Hospital
Pearl, Mississippi
01.2017 - 12.2018
Assisted patients with personal hygiene and activities of daily living.
Assisted with feeding, ambulation, turning, positioning, and personal care.
Provided comfort, transportation, and routine vital-sign monitoring.
Recorded patient intake and output information and responded to call lights.
Reported patient observations and concerns to nursing supervisors.
Ensured thorough completion of patient care forms and records to maintain compliance with healthcare standards.
Warehouse / Shipping and Receiving Associate
Esmar Management Group
Ontario, California
09.2016 - 12.2016
Coordinated shipping and receiving operations to streamline workflow.
Inspected products for quality and accuracy to maintain standards.
Supported material handling and warehouse operations to optimize inventory management.
Facilitated various duties for cement contractor projects.
Caregiver
In-Home Care
San Bernardino, California
12.2012 - 11.2016
Delivered individualized care and support to enhance the well-being of a client with Down syndrome.
Assisted with daily living activities, personal hygiene, and errands.
Administered medications according to the established schedule.
Ensured reliable transportation for the client to promote independence. and prepared meals.
Front Desk Receptionist / Administrative Assistant
San Bernardino Unified School District
San Bernardino, California
06.2011 - 06.2016
Answered multi-line telephones, transferred calls, and responded to inquiries.
Maintained professional telephone and email communication.
Greeted visitors and directed them to the appropriate departments.
Maintained visitor logs and issued visitor badges.
Scheduled meetings and organized records while sorting and distributing mail to ensure efficient office operations.
Supported daily clerical operations and ensured a professional reception area to enhance visitor experience.
Prepared reports and processed requests and requisitions to support administrative functions.
Prepared and maintained financial documents.
Entered and maintained school district files and student records.
Communicated administrative needs and represented supervisory personnel as requested.
After-School Youth Leader
Boys & Girls Club of San Bernardino
San Bernardino, California
01.2014 - 06.2016
Developed and implemented engaging after-school programs for youth ages 6–18, fostering skill development and personal growth.
Promoted active youth participation in educational and recreational activities, enhancing overall program engagement and enjoyment.
Ensured participant safety and maintained high program quality during events, optimizing resource utilization and support for youth.
Maintained a safe, supportive, and welcoming environment.
Prepared assessments and supported program evaluation.
Cashier / Customer Service Associate
Walgreens
San Bernardino, California
12.2012 - 01.2014
Processed transactions and handled cash accurately.
Assisted customers with purchases and product inquiries.
Maintained organized merchandise displays and streamlined daily store operations for improved customer experience.
Facilitated merchandise ordering, stocking, pricing, and receiving to ensure product availability for customers.
Education
Associate of Arts (AA) -
Hinds Community College
Raymond, Mississippi
12-2025
College Coursework -
San Bernardino Valley College
San Bernardino, California
01-2017
Vocational Education -
UEI College
San Bernardino, California
03-2010
High School Diploma -
San Andreas High School
Highland, California
06-2006
Skills
Permit Administration
Payroll processing
Procurement and Purchasing
Invoice processing
Administrative and Office Support
Records management
Report preparation
File Management and Documentation
Inventory and Supply Management
Supply ordering
Mail distribution
Program coordination
Customer service
Telephone and Email Communication
Mail distribution
ADDITIONAL QUALIFICATIONS
Experience supporting state government operations and public services.
Knowledge of payroll processing, purchasing, invoices, requisitions, and payment procedures.
Strong organizational, communication, documentation, and multitasking abilities.
Experience working in government, education, healthcare, retail, and community service environments.
Timeline
Administrative Support Assistant III
Mississippi Department of Transportation (MDOT)
03.2019 - Current
Certified Nursing Assistant (CNA)
Mississippi State Hospital
01.2017 - 12.2018
Warehouse / Shipping and Receiving Associate
Esmar Management Group
09.2016 - 12.2016
After-School Youth Leader
Boys & Girls Club of San Bernardino
01.2014 - 06.2016
Caregiver
In-Home Care
12.2012 - 11.2016
Cashier / Customer Service Associate
Walgreens
12.2012 - 01.2014
Front Desk Receptionist / Administrative Assistant
Administrative Support Assistant III at Alabama Department Of Human ResourcesAdministrative Support Assistant III at Alabama Department Of Human Resources