Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Natalie Proa

Washington

Summary

Dynamic and dedicated professional with a strong background in customer service at Five Guys. Recognized for fostering customer relationships and achieving high satisfaction levels. Skilled in cash handling and team collaboration, consistently delivering excellence while maintaining a clean and organized workspace. Committed to reliability and professionalism in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Cashier, Closer, Dishwasher

Five Guys
02.2025 - 08.2025
  • Built relationships with customers to encourage repeat business.
  • Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
  • Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
  • Mentored junior colleagues in closing techniques, contributing to overall team success and growth.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Worked effectively in fast-paced environments.

Cashier, Ice Cream Scooper

The Alumni Creamery
07.2022 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.

Education

Psychology

Utah Tech University
Saint George, UT
05-2026

High School Diploma -

Crimson Cliffs High School
Washington, UT
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Order taking
  • Professionalism and courtesy
  • Animal safety
  • Fast learner

Interests

  • Offering time and support to shelters for the homeless, women, and animals
  • I like looking at the stars and learning about constellations
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Crafting and DIY Projects
  • Swimming
  • Digital Art and Animation
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Graphic Design

Timeline

Cashier, Closer, Dishwasher

Five Guys
02.2025 - 08.2025

Cashier, Ice Cream Scooper

The Alumni Creamery
07.2022 - 02.2025

Psychology

Utah Tech University

High School Diploma -

Crimson Cliffs High School