Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Natalie Reynolds

Lake Point,United States

Summary

Dynamic and compassionate professional with a proven track record at Utah Community Action, excelling in case management and client support. Skilled in active listening and problem-solving, I effectively guided clients to essential resources, enhancing their access to services. Committed to fostering positive outcomes through collaborative strategies and dedicated service.

Overview

6
6
years of professional experience

Work History

Eligibility Worker

Utah Community Action
Salt Lake City, Utah
02.2025 - Current
  • Reviewed and conducted intake of client applications for Weatherization Assistance Program.
    Acted as primary point of contact for client communications via phone, email, and in-person.
    Executed front desk responsibilities, including reception and scheduling tasks.
    Ensured accurate record-keeping and timely processing of eligibility documents.
    Delivered compassionate support to clients navigating application and service procedures.

Case Manager

Community Action Services And Food Bank
Provo, UT
08.2023 - 11.2024
  • Guided clients to community resources, improving access to essential services.
    Documented client progress and interactions to maintain accurate records.
    Created assessment plans to identify needs and tailor interventions.
    Supported clients in securing housing, food, and employment assistance.
    Collaborated in team meetings to refine case management strategies.

Clothing Associate/ Prepared Food

Sam's Club
Provo, US
01.2020 - 11.2023
  • Efficiently handled transactions, maintaining accuracy and speed at the cash register.
  • Contributed to team success by sharing insights during meetings for operational improvements.
  • Supported inventory management by organizing and updating stock efficiently.

Teacher's Assistant

Spectrum Academy
Pleasant Grove, US
08.2021 - 01.2022
  • Assisted in group activities, enhancing student collaboration and engagement.
  • Implemented effective behavior management techniques to maintain a positive environment.
  • Monitored students, ensuring safety and resolving conflicts promptly.

Child Activity Facilitator

Ogden Weber Community Action Partnership
Ogden, US
04.2019 - 12.2019
  • Guided sessions to ensure successful outcomes, enhancing participant engagement.
  • Analyzed session results to identify improvement areas, fostering continuous growth.
  • Created comprehensive training materials, ensuring participant readiness.

Education

Bachelor of Family Science -

Utah Valley University
Orem
05.2024

Skills

  • Case management and problem solving
  • Active listening and communication
  • Customer service and behavior management

Awards

  • Summa Cum Laude
  • Dean's List

Timeline

Eligibility Worker

Utah Community Action
02.2025 - Current

Case Manager

Community Action Services And Food Bank
08.2023 - 11.2024

Teacher's Assistant

Spectrum Academy
08.2021 - 01.2022

Clothing Associate/ Prepared Food

Sam's Club
01.2020 - 11.2023

Child Activity Facilitator

Ogden Weber Community Action Partnership
04.2019 - 12.2019

Bachelor of Family Science -

Utah Valley University

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Natalie Reynolds