Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Rhodes

Bauxite,AR

Summary

Dynamic customer service with experience at David’s Burgers, excelling in complaint resolution and relationship building with customers. Proven ability to enhance customer satisfaction through active listening and effective problem-solving. I have been recognized for maintaining a positive atmosphere and efficiently managing high-pressure situations while ensuring timely service and operational excellence.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

David’s Burgers
06.2024 - Current

Cashier

Line- put together all of the orders correctly, and in a timely manner.

Section- waited on customers

Drive thru


Barista

Vibrant Nutrition
01.2024 - 06.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

High School Diploma -

Arkansas Connections Academy
Arkansas
05.2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Conflict resolution
  • Complaint handling
  • Complaint resolution
  • Payment processing
  • Client relations
  • Customer satisfaction measurement
  • Follow-up skills

Timeline

Customer Service Representative

David’s Burgers
06.2024 - Current

Barista

Vibrant Nutrition
01.2024 - 06.2024

High School Diploma -

Arkansas Connections Academy