Natalie Rivera
Vernon,CT
Summary
Enthusiastic and quality-driven problem solver with commitment to long-term accuracy and efficiency. Knowledge of Section 8 program eligibility requirements with experience and proven success in recertifications. Motivated to learn and grow in target career path as a Compliance Analyst and be an invaluable asset to the department as well as the company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Barkan Management Company, Inc.
West Hartford, CT
07.2021 - Current
- Oversee monthly rent collection and maintain high payment rates by monitoring and following up on tenant delinquencies as needed.
- Complete all interim and annual recertifications within regulatory guidelines and ahead of deadlines, including gathering and verifying income, asset, and medical expense information; conducting interviews with residents; and addressing any discrepancies to ensure accuracy.
- Support the overall administration of the property, including responding to resident requests, completing unit inspections, and assisting property manager with updating and communicating policies and procedures.
Assistant Property Manager
Seven And Main Property Management
Farmington, CT
02.2020 - 07.2021
- On-site operations for a large portfolio of residential properties, including rent collection, unit showings and inspections, screening applicants, and coordinating move-ins/move-outs.
- Completed leasing packages for all rentals and consistently maintained a 90%+ occupancy rate.
- Addressed, investigated, and resolved tenant complaints and documented action taken; communicated with tenants to achieve maximum service satisfaction.
Operations Administrator II
FedEx Ground, Inc.
Middletown, CT
08.2018 - 02.2020
- Monitored daily loading and unloading of outbound trailers, including tracking and reporting all arrivals and departures to identify and correct shipment issues.
- Processed the titling, registration, and other documentation of vehicles owned by the company and contractors as required by the Department of Transportation.
- Responded to a high volume of dispatch requests and resolved issues on behalf of field personnel and contractors, including communicating shipment delays and safety issues as needed.
Education
Master of Science - Communications & Information Management
Bay Path University
Longmeadow, MA05.2015
Bachelor of Science - Legal Studies
Bay Path University
Longmeadow, MA05.2013
Skills
- Highly proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Highly proficient in Yardi Voyager
- Working knowledge of Boston Post
- EIV User
- Cloud-based file management
- Effective communication and conflict resolution skills
- Section 8 file auditing
- Data entry and spreadsheet tracking
Certification
Certified Occupancy Specialist
Management and Occupancy Review Specialist
CT Notary Public (Commission Expires April 2027)
Timeline
Assistant Property Manager
Barkan Management Company, Inc.
07.2021 - Current
Assistant Property Manager
Seven And Main Property Management
02.2020 - 07.2021
Operations Administrator II
FedEx Ground, Inc.
08.2018 - 02.2020
Master of Science - Communications & Information Management
Bay Path University
Bachelor of Science - Legal Studies
Bay Path University
Certified Occupancy Specialist
Management and Occupancy Review Specialist
CT Notary Public (Commission Expires April 2027)
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