Natalie Rivera
Summary
Dedicated healthcare professional with extensive clinical expertise and demonstrated leadership abilities. Skilled in assisting with MOHS procedures and administrative tasks, while collaborating effectively with multidisciplinary teams to improve patient care outcomes.Recognized for a commitment to quality and strong interpersonal skills, leveraging bilingual proficiency in Spanish and English to enhance patient support.
Overview
7
7
years of professional experience
Work History
Senior Patient Care Coordinator
Weil Cornell Medical Center
New York, NY
02.2022 - Current
- Specialized in MOHS micrographic and dermatologic surgery.
- Performed assistance in diverse surgical methods like Mohs techniques, excision surgeries, punch biopsies and shaving procedures.
- Documented comprehensive information during all patient interactions and medical procedures.
- Provided comprehensive information on surgical procedures during consultations.
- Implemented pressure dressing techniques and instructed patients on recovery details.
- Performed the extraction of stitches after surgeries while supervised by a health professional.
- Administered lidocaine through subcutaneous injection with supervision from healthcare providers.
- Managed scheduling of surgical procedures, post-visit follow-ups, and routine clinical visits.
- Organized next day's surgical equipment and paperwork.
- Guided colleagues in skills required to assist during surgical procedures.
Senior Medical Assistant
Juva Skin and Laser Center
New York, NY
07.2020 - 01.2021
- Enhanced expertise in MOHS micrographic surgical techniques and dermatologic procedures.
- Managed preparation of smart lip and Body Tite procedures.
- Supported the surgeon during operational procedures.
- Performed follow-up calls to convey detailed wound care steps post-surgery.
- Supported preparation of equipment and materials for cosmetic procedures.
- Delivered dermatopathology results to patients.
- Ensured cleanliness of environment, maintaining hygiene standards.
Medical Assistant
Desiree Ratner’s Office, MOHS
New York, NY
03.2019 - 07.2020
- Micrographic & Dermatologic Surgery.
- Demonstrated proficiency in coordinating and overseeing schedules.
- Acquired and handled documentation integral to authorization workflows.
- Monitored budgets to ensure accurate and timely acquisition of essential office and surgical materials.
- Coordinated with companies to acquire necessary samples for patients.
- Ensured cleanliness in surgical suites and office spaces.
- Performed monthly instrument maintenance to prevent damage.
- Provided detailed pre-op and post-op consultations to patients.
- Explained treatment options based on physician's directives.
- Assisted in surgery from simple to complex procedures/reconstruction like forehead flaps, cheek interpolation flaps, bilobed flaps, O-T flaps and much more.
- Removed different style of sutures like fancy locks, running, interrupted, purse strings, and etc…
- Giving detailed wound care instructions.
- Explaining to the patient how to apply daily dressings at home.
Medical Assistant
Columbia Doctors Medical Center, MOHS Micrographic
New York, NY
11.2017 - 03.2019
- Ensure accurate entry of patient data into hospital records.
- Set up for and assist the physician during examinations and procedures like MOHS Surgery, Basal cell carcinomas excisions, Squamous Cell carcinomas excisions, Dysplastic Nevus removal, Punch Excisions, Shave Biopsies, Electrodessications and curettage procedure, Cryosurgery and others multiple dermatology procedures.
- Maintained cleanliness and sanitation standards for all exam rooms.
- Facilitated scheduling and coordination of surgical procedures for patients and physicians.
- Maintained exceptional patient communication and prompt call-backs.
- Proficient in assembling and ensuring functionality of surgical instruments.
- Educated patients on preparation and recovery guidelines during surgical consultation visits.
- Manage various logs within the surgery division including biopsy, treatment, and MOHS.
Education
BBA - Health Administration
UIV
Phoenix, AZ10-2024
Certified Medical Assistant -
The New York School For Medical And Dental Assistants
Long Island City, NY11.2017
Skills
- HIPAA
- CPR
- ECG
- RMA
- NPA Bloodborne Pathogen Training
- EPIC
- Microsoft 365
Timeline
Senior Patient Care Coordinator
Weil Cornell Medical Center
02.2022 - Current
Senior Medical Assistant
Juva Skin and Laser Center
07.2020 - 01.2021
Medical Assistant
Desiree Ratner’s Office, MOHS
03.2019 - 07.2020
Medical Assistant
Columbia Doctors Medical Center, MOHS Micrographic
11.2017 - 03.2019
BBA - Health Administration
UIV
Certified Medical Assistant -
The New York School For Medical And Dental Assistants
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