Natalie Robinson
Portsmouth,VA
Summary
Dynamic professional with extensive experience as a Receptionist Supervisor at Harbor Point Behavioral Health Center, excelling in document management and task delegation. Recognized for enhancing team performance through effective training and communication, while ensuring confidentiality and operational efficiency. Proven ability to manage administrative tasks and improve workplace morale.
Overview
5
5
years of professional experience
Work History
Receptionist Supervisor
Harbor Point Behavioral Health Center
02.2022 - Current
- Managed phone system effectively, directing calls appropriately to minimize disruptions in the workplace.
- Handled sensitive information discreetly, maintaining strict confidentiality while performing daily tasks and attending to client needs.
- Ensured timely completion of administrative tasks, maintaining accurate records and documentation for the organization.
- Organized various events and meetings, ensuring seamless coordination of logistics and clear communication among participants.
- Improved team performance by conducting regular training sessions and providing constructive feedback to reception staff.
Cafeteria Supervisor
Portsmouth Public Schools
01.2020 - 02.2022
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Planned menus complying with established health guidelines and budget limitations.
- Maintained accurate records of cafeteria purchases, inventory levels, and equipment maintenance, supporting informed decision-making processes.
- Improved employee morale through effective communication, recognition, and regular feedback on performance.
- Evaluated vendor options to ensure quality products at competitive prices, resulting in optimized supply chain management.
- Assisted in budget development for cafeteria operations by monitoring expenses against forecasted revenues accurately.
Education
High School Diploma -
Nansemond River High School
Suffolk, VASkills
- Document management
- Task delegation
- Microsoft office
- Phone and email etiquette
- Office management
- Administration and operations
Timeline
Receptionist Supervisor
Harbor Point Behavioral Health Center
02.2022 - Current
Cafeteria Supervisor
Portsmouth Public Schools
01.2020 - 02.2022
High School Diploma -
Nansemond River High School
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