Natalie Rubio
Fort Worth,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
Gateway Diagnostic Imaging
North Richland Hills, TX
06.2022 - Current
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Ensured all necessary paperwork was completed prior to patient visits.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Adhered to HIPAA regulations when handling confidential patient information.
Referral Coordinator/Patient Service Representative
Urology Partners of North Texas
Arlington
08.2021 - 03.2022
- Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member
- Creating new patient files and collecting all patient information as accurately as possible
- Maintained accurate records of all referrals, including contact information and follow-up activities.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
Pre-loader/Package Handler
United Parcel Service (UPS)
Arlington, TX
07.2020 - 08.2021
- Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
- Inspected merchandise for damages prior to loading onto trucks.
- Communicated effectively with drivers regarding any discrepancies between shipment documents and actual load.
- Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
Delivery Driver
Double T Transport, LLC
Fort Worth, TX
04.2020 - 04.2021
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Education
PBT Certification -
Weatherford College
Weatherford, TX08-2014
High School Diploma -
South Hills High School
Fort Worth, TX05.2007
Some College (No Degree) -
Tarrant County College
Fort Worth, TXSkills
- Appointment Scheduling
- Appointment Confirmation
- Recording Histories
- Reception Management
- Fluent in Spanish
- Payment Collection
- Medical Terminology Knowledge
- HIPAA Compliance
- Customer Service
Languages
Spanish
Native/ Bilingual
Timeline
Patient Service Representative
Gateway Diagnostic Imaging
06.2022 - Current
Referral Coordinator/Patient Service Representative
Urology Partners of North Texas
08.2021 - 03.2022
Pre-loader/Package Handler
United Parcel Service (UPS)
07.2020 - 08.2021
Delivery Driver
Double T Transport, LLC
04.2020 - 04.2021
PBT Certification -
Weatherford College
High School Diploma -
South Hills High School
Some College (No Degree) -
Tarrant County College
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