Natalie Saindon

• Handled cash accurately and prepared deposits.
• Immediately resolved issues with patrons by employing careful listening and communication skills.
• Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
• Managed financial responsibilities including budget management, cost control measures, and revenue tracking.
• Worked effectively and calm in fast-paced environments.
• Read store reports to plan ahead, including sales forecasting, labor management, and customer satisfaction.

Managed multiple quick-service concepts, including Samurai Sam's, Thai Express, America's Taco Shop, and Blimpie.

• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Adhered to, and enforced company policies and regulations.
• Responsible for inputting invoices, product ordering, as well as verifying and submitted payroll reports.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated POS system to handle cash, and credit card transactions with accuracy and speed.
• Provided guests with information on specials, products, and dicounts/deals.