Natalie SANCHEZ CORTEZ

• Complete, review, and organize legal documents, such as pleadings, motions, and briefs.
• Draft correspondence to clients and other attorneys.

• Leasing brand new property. Hit 60% occupancy 2 months into opening the building.
• Accurately completes weekly reports on lease and occupancy percentages.
• Prepare lease paperwork.
• Lead property tours to showcase amenities to prospective tenants.
• Kept great communication with the office team and maintenance team.

• Helped lease 14 properties around Salem, OR.
• Provided tours to each property as requested.
• Provided great customer service to prosective residents.
• Leased units that have been vacant for 90+ days.
• Helped organize maintenance requests from current residents.
• Created lease for new residents moving in and residents renewing.

• Collected and entered rents into system.
• Drafted notices such as notice to vacate, renewal, balance due, violation, and non-compliance notices as needed.
• Completed FED complaints forms, small claim forms and filed through the court clerk or e-file.
• Helped create an organized system to file all small claims active, pending, and past cases attentively.
• Organized all signed stipulated agreements and kept track of all resident payments towards these.
• Provided tours to prospective residents, marketed available units via Craigslist, and provided great customer service to prospects.

• Attracted prospects with fresh and creative promotions and advertising.
• In charge of marketing property availability throughout multiple platforms.
• Gave tours to prospects and answered all questions.
• Organized both move-in and lease renewal rental agreements.
• Covered manager while on maternity leave.
• Created online orders for all maintenance supplies as needed.
• Organized resident events - community involvement.
• Managed social media page such as Facebook.
• Entered all vendor invoices into system.
• Scheduled all vendors for turning units.
• Kept great communication with office team and maintenance team.

Head Cashier 01/2021-08-2021

• Trained new team members in cash register operation and customer service.
• Maintained high productivity by maintaining the whole store with cash including my main cash drawer.
• Assisted with purchases, locating items and signing up for rewards programs.
• Authorized discounts and special actions.
• Learned roles of other departments (Hardware, Paint, Tool Rental, Service Desk and. Lumber).
• Observed company return policy when processing refunds.
• Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.

Order Fullfilment Associate 10/2020-01/2021