Natalie Santoyo
Sneads Ferry,NC
Summary
Resourceful real estate agent specializing in buyer representation and real estate marketing. Known for closing transactions and ensuring legal compliance, ready to leverage expertise to enhance client satisfaction and drive successful property sales.
Overview
20
20
years of professional experience
Work History
Residential Real Estate Agent
Better Homes and Gardens Real Estate Treasure
Sneads Ferry, NC
10.2023 - Current
- Guided clients through property transactions, ensuring compliance with legal regulations and industry standards.
- Conducted market analysis to determine competitive pricing and identify emerging neighborhood trends.
- Facilitated property showings, highlighting key features and addressing client inquiries effectively.
- Negotiated contracts on behalf of clients, achieving favorable terms while maintaining strong relationships with stakeholders.
Cleaning Supervisor
Santoyo Cleaning
Sneads Ferry, NC
01.2020 - Current
- Trained and mentored staff on effective cleaning techniques and equipment usage.
- Developed and implemented efficient cleaning schedules to optimize team productivity.
- Coordinated inventory management for cleaning supplies, ensuring availability for staff.
- Addressed client feedback promptly to enhance service satisfaction and retention.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
Real Estate Assistant
Treasure Realty
Sneads Ferry, NC
09.2021 - 03.2022
- Coordinated property showings and client meetings to enhance customer engagement.
- Managed listing updates across multiple platforms to ensure accuracy and visibility.
- Assisted in preparing marketing materials and presentations for property listings.
- Conducted market research to support pricing strategies and competitive analysis.
- Maintained communication with clients throughout transaction processes to ensure satisfaction.
Restaurant Manager
Burger Up
Nashville, TN
01.2018 - 01.2020
- Oversaw daily restaurant operations to ensure smooth service and customer satisfaction.
- Trained and mentored staff on best practices for food safety and sanitation compliance.
- Conducted regular performance evaluations to enhance team productivity and service quality.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Developed staff schedules to maximize efficiency during peak hours while controlling labor costs.
Server
Burger Up
Nashville, TN
05.2010 - 01.2020
- Delivered exceptional customer service in high-volume dining environment.
- Managed order accuracy and timely delivery of meals to enhance guest satisfaction.
- Trained new staff on menu items, service standards, and operational procedures.
- Implemented suggestions for improving workflow efficiency and guest experience.
- Resolved customer complaints professionally to maintain positive dining experiences.
- Monitored cleanliness and organization of dining area to uphold health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Touring Musician
The Bridges
Nashville, TN
06.2006 - 06.2014
- Collaborated with diverse artists to create engaging live performances.
- Developed and rehearsed setlists tailored to audience demographics and venue capacity.
- Managed logistics for national tours, including travel arrangements and equipment setup.
- Cultivated relationships with industry professionals to enhance networking opportunities.
- Adapted quickly to unexpected challenges during live shows, ensuring seamless transitions between songs and maintaining audience engagement throughout the performance.
- Demonstrated professionalism by arriving punctually for soundchecks, adhering to venue rules and regulations, and respecting fellow musicians'' equipment.
- Collaborated with band members to create cohesive and memorable live performances, resulting in increased fan loyalty.
- Managed tour logistics, including booking shows, coordinating travel accommodations, and promoting events to maximize attendance.
- Collaborated with band members on writing, arranging and recoding.
- Played piano, guitar and sang BGV's
Education
High School Diploma -
Oxford High School
Oxford, ALSkills
- Listing presentation
- Buyer representation
- Real estate marketing
- Property valuation
- Closing transactions
- Legal compliance
- Excellent communication
- Team Building
- Administration
Timeline
Residential Real Estate Agent
Better Homes and Gardens Real Estate Treasure
10.2023 - Current
Real Estate Assistant
Treasure Realty
09.2021 - 03.2022
Cleaning Supervisor
Santoyo Cleaning
01.2020 - Current
Restaurant Manager
Burger Up
01.2018 - 01.2020
Server
Burger Up
05.2010 - 01.2020
Touring Musician
The Bridges
06.2006 - 06.2014
High School Diploma -
Oxford High School