Natalie Saunders
San Marcos,CA
Summary
Reliable employee offering excellent communication and good judgment, seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Server
The Waverly
Encinitas, CA
07.2022 - 10.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Shift Lead
Pita Guys
San Marcos, CA
09.2020 - 03.2022
- Serve customers in eating places that specialize in fast service
- Accepted payments from customers, and make changes as necessary.
- Request and record customer orders and compute bills using cash registers , multicounting machines, or pencil and paper.
- Clean and organize eating, service, and kitchen areas.
- Communicate with customers regarding orders, comments, and complaints, resulting in customer satisfaction 100% of the time.
Lifeguard
Waterworks Aquatics
Carlsbad, CA
07.2020 - 09.2020
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
No Degree - Business Finance
Palomar College
San Marcos, CA05.2025
High School Diploma -
Mission Hills High School
San Marcos, CA06.2021
Skills
- Adaptable and Flexible
- Problem-Solving Skills
- Administrative Skills
- Operational Efficiency
- Customer Service
- High-Volume Environments
- Standard Operating Procedures Proficient
- Telephone Etiquette
- Understanding Customer Needs
Timeline
Server
The Waverly
07.2022 - 10.2022
Shift Lead
Pita Guys
09.2020 - 03.2022
Lifeguard
Waterworks Aquatics
07.2020 - 09.2020
No Degree - Business Finance
Palomar College
High School Diploma -
Mission Hills High School
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