Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Schelle

Quincy,MA

Summary

Experienced service-oriented sales associate with a proven track record of success in fast-paced environments. Demonstrates exceptional customer service, efficient stock management, and a quick ability to adapt and learn. Possesses excellent communication and time management skills, enabling effective collaboration with team members and consistent meeting of deadlines.

Overview

10
10
years of professional experience

Work History

Manager

Party City
10.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Home health Aid

Linden Ponds
06.2019 - 11.2019
  • Work under direct supervision of a nurse
  • Record and note clients' condition and progress
  • Turn or ambulate patient
  • Provide skin care, prepare food, assist in feeding of patient
  • Perform light housekeeping

Waitress

Newcomb’s Breakfast and Lunch
08.2016 - 10.2018
  • Providing excellent wait service to ensure satisfaction
  • Taking customer orders and delivering food and beverages
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons

Laundry attendant

Quick Wash
04.2015 - 12.2017
  • Greet customers
  • Wash, dry and fold laundry
  • Assist customers and cash handling
  • Answer telephone
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.

Driver

West Springfield Auto parts
08.2015 - 12.2015
  • Collect parts for deliveries
  • Load and unload car and trucks for delivery
  • Verify instructions on delivery and part returns
  • Obtain receipts and signatures for delivered parts and collect payments
  • Inventory and inspect parts to determine quantities and conditions

Sales Associate

National Wholesale
09.2014 - 05.2015
  • Help and assist customers
  • Get merchandise ready to be put on sales floor, such as ticket and put security devices on
  • Set up floor plans

Sales Associate

Walmart
12.2014 - 06.2014
  • Help and assist customers
  • Put merchandise on sales floor
  • Set up new modulars
  • Cash register experience

Education

High School Diploma -

Upper Cape Technical High School
Bourne, MA
06.2008

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Verbal and written communication
  • Task delegation
  • Goal setting
  • Sales techniques
  • Inventory management
  • Computer skills
  • Teamwork and collaboration
  • Effective communication
  • Positive attitude
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Organizational skills

Timeline

Manager

Party City
10.2021 - Current

Home health Aid

Linden Ponds
06.2019 - 11.2019

Waitress

Newcomb’s Breakfast and Lunch
08.2016 - 10.2018

Driver

West Springfield Auto parts
08.2015 - 12.2015

Laundry attendant

Quick Wash
04.2015 - 12.2017

Sales Associate

Walmart
12.2014 - 06.2014

Sales Associate

National Wholesale
09.2014 - 05.2015

High School Diploma -

Upper Cape Technical High School

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Natalie Schelle