Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Smith

College Station,TX

Summary

Dedicated and dependable service professional with hands-on experience as a waitress, barista, and server. I thrive in fast-paced environments by staying organized, calm, and attentive to guests’ needs. I take pride in providing friendly, efficient service, supporting my team, and contributing to a positive work environment where customers feel valued and operations run smoothly.

Overview

3
3
years of professional experience

Work History

Waitress

Maria Mia TexMex
College Station, TX
08.2025 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to maintain seamless service flow during peak hours.
  • Assisted in training new team members on menu items and service standards.
  • Handled cash transactions accurately, maintaining integrity of cash register operations.
  • Resolved customer complaints swiftly, enhancing overall dining experience and satisfaction.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Ice Cream Server

Baskin Robins
06.2023 - 10.2024
  • Provided exceptional customer service while serving ice cream and managing orders.
  • Maintained cleanliness and organization of serving area to ensure compliance with health standards.
  • Operated cash register efficiently, handling accurate transactions and balancing cash drawers.
  • Assisted in training new staff on product offerings and effective service techniques.
  • Recommended products based on customer preferences, enhancing sales through personalized interactions.
  • Monitored inventory levels, assisting in restocking supplies to maintain operational efficiency.
  • Assisted in planning and executing promotional events, attracting new customers.
  • Kept freezer and storage areas organized, optimizing workflow and reducing preparation time.

Barista

Marty B’s Coffee Co.
Bartonville, Tx
10.2023 - 08.2024
  • Prepared high-quality espresso beverages using manual and automatic equipment
  • Maintained cleanliness and organization of workstations and customer areas
  • Provided excellent customer service by taking orders and addressing inquiries
  • Assisted in inventory management by restocking supplies as needed
  • Collaborated with team members to ensure efficient workflow during peak hours
  • Handled cash transactions accurately and efficiently at the register
  • Followed safety and sanitation protocols to ensure a safe environment for staff and customers
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Education

High School Diploma -

Harvest Christian Academy
Lantana, Tx

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Time management

Timeline

Waitress

Maria Mia TexMex
08.2025 - Current

Barista

Marty B’s Coffee Co.
10.2023 - 08.2024

Ice Cream Server

Baskin Robins
06.2023 - 10.2024

High School Diploma -

Harvest Christian Academy