Natalie Smith
Afton
Summary
Dependable General Worker experienced in manual labor and equipment operation. Achieved organizational goals through effective communication and multitasking abilities while maintaining a clean and safe workspace. Focused on delivering positive customer experiences and adapting to diverse work environments.
Overview
6
6
years of professional experience
Work History
FoodRunner/Busser
Cherokee Yacht Club
Afton
07.2025 - 07.2026
- Delivered food efficiently to tables, ensuring timely service for guests.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Communicated with kitchen staff to confirm order accuracy and readiness.
- Assisted servers by restocking supplies and managing food presentation.
- Managed reservation system to optimize table turnover.
- Welcomed guests and ensured smooth seating arrangements.
- Provided menu information and answered customer inquiries.
- Handled customer inquiries promptly, ensuring satisfaction during service interactions.
- Maintained cleanliness of dining areas and ensured proper table settings.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Assisted in training new staff members on restaurant operations and procedures.
- Assisted servers in setting up tables for guests.
Host/Food Runner/Busser/Cashier/Food Expeditor
Juan Montez Mexican Restaurant
Afton
04.2024 - 07.2025
- Greeted guests and collected seating information to efficiently manage waitlist.
- Managed reservations and organized seating arrangements to optimize guest flow.
- Monitored wait times and communicated updates to guests to enhance their experience.
- Communicated menu specials and assisted with guest inquiries effectively.
- Provided excellent customer service by anticipating customer needs.
- Trained new hosts on procedures and best practices for guest interactions.
- Welcomed guests at entrance with a friendly smile. and gathered information to seat groups or place on waitlist.
- Managed incoming calls promptly during busy shifts to ensure smooth operations. during busy shifts.
- Managed incoming calls during busy shifts.
Floor Associate/Cashier
Walker’s Hardware & Lumber
Langley
03.2022 - 05.2024
- Processed customer transactions accurately at the cash register.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Processed payments and maintained accurate drawers to meet financial targets.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained high standards of customer service during all interactions.
- Ensured shelves were consistently stocked to provide customers with access to merchandise.
- Assisted customers with locating merchandise in the store.
- Maintained cleanliness and organization of sales floor and storage areas.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Restocked shelves with merchandise to ensure product availability.
- Restocked shelves as needed throughout the day.
- Handled inventory management tasks, including receiving and inspecting shipments.
- Performed inventory counts on a regular basis to ensure accuracy of stock levels.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Cleaned work areas regularly including sweeping floors and emptying trash bins.
- Adhered to all safety regulations when handling products and equipment.
Host/Food Runner/Busser/Cashier/Expeditor
Juan Montez Mexican Restaurant
Afton
05.2020 - 08.2022
- Greeted guests warmly and ensured a positive dining experience.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed seating arrangements to optimize restaurant flow and guest comfort.
- Collaborated with servers to communicate wait times and special requests.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Assisted in training new hosts on procedures and guest service standards.
- Answered phone calls promptly, taking reservations and providing information.
- Managed incoming calls during busy shifts.
- Handled high volume of incoming calls during peak hours, ensuring efficient communication.
Education
Ketchum High School
Ketchum, OK07-2026
Skills
- Bussing tables
- Table service
- Food delivery
- Dining room assistance
- Order delivery practices
- Table setting
- Sanitation practices
- Proper sanitation
- Cleanliness
- Health and safety
- Food preparation
- Kitchen communication
- Inventory control
- Closing duties
- Opening and closing procedures
- Restock shelves
- Supply restocking
- Time management
- Effective multitasking
- Customer service
- Anticipating customer needs
- Effective communication
- Relationship building
- Conflict resolution
- Team collaboration
- Teamwork and collaboration
- Team building
- Strong teamwork
- Strong work ethic
- Quick learner
- Restaurant operations
- Restaurant etiquette
- Fine dining
- Plate presentation
- Cash handling
- Valid Driver's license
- Heavy lifting
- Effective communication
- Communication skills
- Restaurant operations
- Communication skills
- Plate presentation
Affiliations
- Ketchum FFA
- Ketchum FCCLA
References
References available upon request.
Timeline
FoodRunner/Busser
Cherokee Yacht Club
07.2025 - 07.2026
Host/Food Runner/Busser/Cashier/Food Expeditor
Juan Montez Mexican Restaurant
04.2024 - 07.2025
Floor Associate/Cashier
Walker’s Hardware & Lumber
03.2022 - 05.2024
Host/Food Runner/Busser/Cashier/Expeditor
Juan Montez Mexican Restaurant
05.2020 - 08.2022
Ketchum High School