Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Sok

Buxton,ME

Summary

Dynamic professional with a proven track record at Storytellit, adept in digital marketing and customer relations. Creative at heart and specialized in enhancing brand visibility and engagement through strategic content writing and campaign management. Excelled in collaborative projects, achieving significant client success. Proficient in Google Suites and known for exceptional account management and client relationship skills.

Overview

9
9
years of professional experience

Work History

Customer Success Manager

Storytellit
03.2022 - Current
  • Implemented tailored marketing campaigns for small business clients, specializing in lead generation, website traffic, and engagement ads
  • Personalized strategies to enhance brand visibility and growth across Facebook, Instagram, and LinkedIn
  • Collaborated with designers to develop custom content and assist with compelling copywriting
  • Delivered measurable results through strategic lead generation campaigns, increasing inquiries and conversions
  • Audited and optimized client social media accounts, ensuring accuracy and relevance

Floral Designer & Processor

Harmons Floral Company
01.2016 - 06.2023
  • Managed client consultations to align floral designs with their vision and budget
  • Created unique floral arrangements, combining creative artistry with customer preferences
  • Maintained customer relationships through attentive service and effective communication
  • Processed and handled floral inventory, meeting deadlines while ensuring quality
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Client Success (Remote)

Yakima Branding
01.2020 - 03.2022
  • Led client marketing strategies with a focus on custom content creation and writing to meet business objectives
  • Tracked ROI for marketing campaigns, analyzing metrics to ensure optimal client success
  • Designed and executed brand awareness and lead generation campaigns through social media platforms
  • Independently managed client accounts, ensuring monthly goals were met and campaigns stayed on track
  • Collaborated with marketing department managers to align strategies and deliver exceptional results

Education

Bachelor’s in Marketing (B.S.B.A.) - Marekting

St. Josephs College Of Maine
Standish, ME
05-2023

Skills

  • Customer relations
  • Account management
  • Expertise in digital marketing & campaign management
  • Skilled in Meta Business Manager for enhancing social media growth on Facebook, Instagram, and LinkedIn
  • Proven ability to lead client strategies for brand awareness and lead generation
  • Collaborative approach to custom content creation and strategic branding
  • Proficient in Google Suites, Canva, and Adobe Illustrator
  • Strong verbal communication and client relationship management skills

Timeline

Customer Success Manager

Storytellit
03.2022 - Current

Client Success (Remote)

Yakima Branding
01.2020 - 03.2022

Floral Designer & Processor

Harmons Floral Company
01.2016 - 06.2023

Bachelor’s in Marketing (B.S.B.A.) - Marekting

St. Josephs College Of Maine

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Natalie Sok