- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Food Tourism
- Crafting and DIY Projects
- Drawing and Painting
- Photography
Natalie Sokol
Albuquerque
Summary
Compassionate caregiver with experience in enhancing patient quality of life through personalized support and emotional care. Proven reliability and adaptability in challenging situations, motivated by a commitment to teamwork and shared goals. Eager to contribute skills in a medical setting while continuously seeking opportunities for professional growth.
Overview
18
18
years of professional experience
Work History
Caregiver
Self-employeed
Albuquerque, NM
01.2018 - 11.2024
- Provided personal care assistance, including bathing, dressing, and grooming.
- Administered medication as prescribed, ensuring safety.
- Administered medication as prescribed, ensuring safety and compliance with health regulations.
- Provided compassionate personal care, ensuring comfort and dignity in daily activities.
- Assisted with medication management, adhering to prescribed schedules and monitoring side effects.
- Maintained cleanliness and organization of living spaces, contributing to a healthy environment.
- Supported mobility through safe transportation and assistance with physical exercises, promoting independence.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Collaborated with healthcare professionals to coordinate comprehensive care services.
Driver
Uber
Albuquerque, NM
01.2018 - 01.2023
- Delivered timely and safe transportation services to diverse clientele.
- Navigated efficiently using GPS technology, ensuring optimized routes and reduced wait times.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Bookseller
Bookworks
Albuquerque, NM
10.2016 - 05.2018
- Assisted customers in locating titles and provided personalized recommendations based on preferences.
- Curated engaging book displays to enhance customer experience and promote sales.
- Managed inventory levels through regular stock checks and effective ordering processes.
- Trained new staff on operational procedures and customer service best practices.
- Developed promotional strategies that increased customer footfall during special events and releases.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Assisted customers with locating books and other materials in-store.
Barista/Shift Leader
Starbucks
Albuquerque, NM
12.2006 - 07.2016
- Provided exceptional customer service, enhancing overall customer satisfaction.
- Trained new team members on coffee preparation techniques and store operations.
- Prepared high-quality beverages following standardized recipes and procedures.
- Operated espresso machines and other equipment with precision and care.
- Maintained cleanliness and organization of workstations and customer areas.
- Monitored inventory levels, assisting in ordering supplies to minimize shortages.
- Resolved customer complaints efficiently, ensuring positive experiences and repeat visits.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Education
Medical Assisting - Medical Assisting
CNM
Albuquerque, NM08-2026
Skills
- Patient care
- Hospice care
- Medical terminology
- Emotional support
- Problem-solving
- Client relations
- Reliable team player
- Professionalism and ethics
- Adaptable
Interests
Timeline
Caregiver
Self-employeed
01.2018 - 11.2024
Driver
Uber
01.2018 - 01.2023
Bookseller
Bookworks
10.2016 - 05.2018
Barista/Shift Leader
Starbucks
12.2006 - 07.2016
Medical Assisting - Medical Assisting
CNM