Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Solorzano

Chandler,AZ

Summary

Certification

CPR/First Aid

CPI

PCMA

AVADE

Overview

12
12
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Banner Desert Medical Center
01.2025 - Current
  • Provided direct support to individuals with behavioral health challenges, fostering a safe and therapeutic environment.
  • Implemented individualized treatment plans in collaboration with multidisciplinary teams to enhance client care outcomes.
  • Monitored and documented patient progress, ensuring adherence to safety protocols and regulatory standards.
  • Led group therapy sessions, utilizing evidence-based techniques to promote emotional regulation and social skills development.

Admissions Coordinator

Oasis behavioral health
01.2024 - 2024
  • Managed all aspects of patient admission and registration, following approved policies and procedures.
  • Performed pre-admission assessments, verifying patient eligibility against admission criteria.
  • Ensured accurate documentation of the admissions process for compliance and quality assurance.
  • Coordinated communication between organization and patient referrals, enhancing family engagement.
  • Tracked patients' clothing and belongings using efficient inventory management systems.
  • Completed various assigned tasks to adapt to changing operational demands.

Behavioral Health Technician/Trainer

Oasis behavioral health
07.2019 - 01.2024
  • Responsibilities include conducting safety checks in 15-5 minute intervals, document clinical information, interacting with patients, facilitating patient educational-rehabilitative groups which cover a variety of topics including social/coping/anger management/independent living skills and ensuring wellbeing of patients and providing a positive, supportive and structured environment. Trained new hires with the skills necessary to deliver essential behavioral health and social services.
  • Manager: Marcus (602) 517-2389

Behavioral Health Technician

Desert Choice Schools
05.2017 - 07.2019
  • Responsibilities include being a part of a school based special education team. This team works with the school districts to deliver the highest-quality special education services to students with special needs/ED. Provide assistance to the teacher in implementation of all program components such as the clinical program, instruction, special education services, physical fitness and being able to run group.
  • Manager: Joe (480) 225-0688

Youth Care Worker (overnights)

A New Leaf
11.2016 - 05.2017
  • Provide consistent “line of sight” supervision for clients. Ensure client safety during “sleep” hours, monitoring through bed checks at least every 15 minutes. Provide varied verbal and physical crisis intervention and counseling. Complete nightly bed count using Profiler. Complete shift report and enter NextGen data on the computer each night. Review all resources (log book, staff meeting notes, etc.) to stay well informed of events, program/client needs. Document and submit significant and routine reports, such as progress notes, incident reports, AWOL, etc.
  • Manager: Juan Rodriguez (480) 273-4984

Youth Care Specialist

Unique Family Services
05.2015 - 11.2016
  • Responsible for maintaining the wellbeing of autistic youth, being responsible with keeping up with room checks every 15 minutes at night ,Ensuring their morning routines were complete this included passing out medicine and getting them ready for school' During the day my responsibility included conducting initial intakes, identified youth and family strengths and needs to enhance the child and family team. Provide continual in home and community direct services for youth with complex behaviors. I was also responsible for creating and implementing behavior modification plans to teach new methods in dealing with challenging behaviors.
  • Manager: Frankie (443)204-3629

Youth Care Worker/Assistant Shift Leader/Medical Runner

Southwest key
04.2014 - 05.2015
  • Responsible for maintaining the wellbeing of unaccompanied minors. Ensuring their morning routines were completed, had to communicate via Spanish with children, assisting the shift leader with office duties such as completing paperwork and making sure everything runs smoothly, UM Self-Administration of Medication and also being able to mentor new staff by training them in how the shift works.
  • Manager: Cindy Cabrera (480)207-8399

Education

Social Work

Central Arizona College
Coolidge, AZ

Community College - undefined

Chandler Gilbert Community College
01.2012

High school - undefined

Chandler High school
01.2011

Skills

  • Behavioral health expertise
  • Mental health knowledge
  • Medication management
  • Bilingual communication (Spanish)
  • Referral understanding

Certification

  • CPR/First Aid certified
  • CPI trained 2016-Present
  • PCMA (Professional Crisis Management Association) 2018-2021

Timeline

Behavioral Health Technician

Banner Desert Medical Center
01.2025 - Current

Admissions Coordinator

Oasis behavioral health
01.2024 - 2024

Behavioral Health Technician/Trainer

Oasis behavioral health
07.2019 - 01.2024

Behavioral Health Technician

Desert Choice Schools
05.2017 - 07.2019

Youth Care Worker (overnights)

A New Leaf
11.2016 - 05.2017

Youth Care Specialist

Unique Family Services
05.2015 - 11.2016

Youth Care Worker/Assistant Shift Leader/Medical Runner

Southwest key
04.2014 - 05.2015

Community College - undefined

Chandler Gilbert Community College

High school - undefined

Chandler High school

Social Work

Central Arizona College
Natalie Solorzano