Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Natalie Souci

Olympia,WA

Summary

Energetic and ambitious work attitude with years of experience in customer service. Created strong relationships with customers that remember me years later. Skilled in decision making, improvisation, and communication and not only ready and willing, but eager to learn new things.

Overview

3
3
years of professional experience

Work History

Team Associate

Panera Bread
07.2024 - Current
  • Created first name basis relationships with regular customers.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.

Front Desk Receptionist

Athena Wellness
03.2024 - 07.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Team Associate

Jamba Juice
02.2023 - 05.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Created appealing displays for routine arrangements and special promotions.
  • Resolved issues quickly to maintain productivity goals.

Education

High School Diploma -

River Ridge High School
Lacey, WA
06-2025

Associate of Arts - Criminal Justice

Pierce College
Steilacoom, WA
06-2027

Skills

  • Attention to detail
  • Teamwork and collaboration
  • Goal setting and achievement
  • Creativity and innovation
  • Customer service
  • Decision-making capacity

Interests

  • Appreciating music
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Rollerskating and skateboarding, dedicated to getting back up when I fall
  • impromptu adventures, Open to almost anything

Timeline

Team Associate

Panera Bread
07.2024 - Current

Front Desk Receptionist

Athena Wellness
03.2024 - 07.2024

Team Associate

Jamba Juice
02.2023 - 05.2024

High School Diploma -

River Ridge High School

Associate of Arts - Criminal Justice

Pierce College

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