Kyndal Hawkins
Cleveland,Tennessee
Summary
Motivated and detail-oriented public relations student pursuing a degree in PR with a minor in Marketing at Lee University, with a strong foundation in strategic communication, media relations, and digital marketing. Experienced in managing social media content, writing press materials, assisting with event planning through coursework, market research, integrated marketing plans, consumer behavior, and digital marketing campaigns. I am passionate about building positive brand images, connecting organizations with their audiences through creative storytelling and effective communication strategies. I am eager to apply academic knowledge and practical skills in a professional PR / Marketing environment to support impactful campaigns and strengthen public engagement. I am committed to fostering a productive work environment, enhancing team performance and maintaining high standards.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Team Associate
HomeGoods, TJX Companies
Cleveland, Tennessee
07.2025 - Current
- Assisted in training new employees on company procedures and best practices.
- Facilitated communication between departments to enhance workflow efficiency.
- Documented and reported issues to management for timely resolution actions.
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
Team Associate
Academy Sports + Outdoors
Hixson, Tennessee
12.2022 - 07.2023
- Assisted customers with product selection and inquiries in retail environment.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Collaborated with team members to ensure efficient store operations during peak hours.
- Executed inventory management tasks, including restocking and product rotation.
- Trained new associates on company policies and customer service standards.
- Built relationships with customers by providing friendly customer service.
Team Member & Team Captain
Chick-fil-A
Hixson, Tennessee
01.2021 - 12.2022
- Assisted team members with daily tasks and operational support.
- Maintained cleanliness and organization of work areas throughout shifts.
- Followed safety protocols to ensure a secure working environment.
- Collaborated with coworkers to complete projects efficiently and effectively.
- Communicated effectively with team members to address customer needs.
Education
High School Diploma -
Soddy Daisy High School
Soddy, TN05-2023
Bachelor Of Science (BS) - Public Relations With A Minor in Marketing
Lee University
Cleveland, Tennessee, TNSkills
- Customer service
- Employee training
- Retail operations
- Effective communication
- Time management
- Problem solving
- Relationship building
- Team collaboration
- Cash handling
- Leadership qualities
- Quality assurance
- Task prioritization
- Attention to detail
- Collaboration and teamwork
- Team building
- Clear communication
- Event planning
- Public relations strategy
- Brand management
- Critical thinking
- Research
Certification
Stukent Social Media Marketing License
Affiliations
Member of the Lee University Singers
Timeline
Team Associate
HomeGoods, TJX Companies
07.2025 - Current
Team Associate
Academy Sports + Outdoors
12.2022 - 07.2023
Team Member & Team Captain
Chick-fil-A
01.2021 - 12.2022
High School Diploma -
Soddy Daisy High School
Bachelor Of Science (BS) - Public Relations With A Minor in Marketing
Lee University