Natalie Stromberg
Vancouver,Washington
Summary
Motivated team contributor with outgoing personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable customer experiences. Experienced with training new hires and taking lead responsibility. Seeking growth everyday, and loves working with likeminded individuals.
Overview
4
4
years of professional experience
Work History
Waitress
McMenamins On The Columbia
05.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Receptionist
Self Balance Massage
11.2021 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Hostess
McMenamins On The Columbia
06.2021 - 05.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Crew Member Shift Manager
Picasso Pizza
06.2020 - 06.2021
- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
- Worked closely with upper management on various projects aimed at enhancing profitability or improving overall efficiency.
- Assisted in the training and onboarding of new employees, equipping them with the necessary skills for success in their roles.
Education
High School Diploma -
Hudson's Bay High School
Vancouver06-2020
Clark Community College
Vancouver06-2020
Skills
- Customer Service
- Strong multitasking
- Attention to Detail
- Transactions and Cash Handling
- Teamwork and Collaboration
- Reliable and Responsible
- Effective customer upselling
- Service prioritization
Timeline
Waitress
McMenamins On The Columbia
05.2023 - Current
Receptionist
Self Balance Massage
11.2021 - 12.2023
Hostess
McMenamins On The Columbia
06.2021 - 05.2023
Crew Member Shift Manager
Picasso Pizza
06.2020 - 06.2021
High School Diploma -
Hudson's Bay High School
Clark Community College
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