
Goal-driven Healthcare Administration professional with extensive customer service experience. Strong commitment to teamwork, effective communication and relationship building within an organization. 7 + years in Medical Office Administration with a passion for ensuring the highest degree of quality care for patients/clients. Demonstrates strong ability to analyze problems and create workable solutions to maximize efficiency for company productivity and success. Eager to contribute skills and experience to a company that will provide mutually exclusive opportunities for professional growth and development.
Conduct consultations explaining treatment plan and financial options. Provide email and phone follow-up. Verify all insurance coverage and work collaboratively with surgeon and clinical team to streamline patient experience.
Patient Care Coordination
Office Administration
New Hire Training
Attention to Detail
Critical Thinking Skills
Relationship Building
Employee Work Scheduling
UCA National Cheerleading Champions-Team member
NC State Cheerleading Team member-4 years
Mentzer Zone Legacy Circle Achiever
Lia Sophia Annual Incentive Trip Achiever-3 years
Vice-President, Athens Drive HS Jaguar Club
NC State University