Hi, I’m
Natalie Taylor
Lafayette,LA
Summary
Open-minded Cake Decorator specializing in creating high-quality and delicious edible masterpieces. Quick learner and active listener. Production-driven professional focused on achieving perfection in each creation. Proficient in various baking and decorating techniques.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position, either remote or on site near me. Ready to help team achieve company goals and expand personal skillset.
Overview
4
years of professional experience
1
Language
Work History
Gambino's Bakery
Head Cake Decorator
11.2021 - Current
Job overview
- Enhanced customer satisfaction by creating visually appealing and intricate cake designs tailored to individual preferences.
- Collaborated with bakery team for efficient workflow, resulting in timely order completion and increased productivity.
- Mentored junior decorators in advanced techniques
- Designed specialty cakes for weddings, birthdays, and graduations.
- Reduced waste by optimizing inventory management, minimizing overstocking of perishable items and ensuring proper rotation practices.
- Provided exceptional customer service through detailed consultations, leading to increased repeat business and referrals.
- Fulfilled custom cake and decoration orders.
- Managed material inventory and ordered new materials when needed.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Ahnvee Photography
Photographer's Assistant
07.2022 - 11.2022
Job overview
- Scanned photographs into computers for editing, storage and electronic transmission.
- Planned and prepared for on-location and studio shoots.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
Albertsons
Cake Decorator
02.2019 - 07.2022
Job overview
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Journeys
Sales Associate
08.2020 - 03.2021
Job overview
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
South Louisiana Community CollegeLafayette, LA
Associate of Science from Business
05.2022
Skills
- Deadline Oriented
- Exceptional Creativity
- Decision Making
- Inventory Control
- Conflict Resolution
- Attention to Detail and Organizational Skills
- Time Management Proficiency
- Adaptability and Flexibility
- Customer Service and Communication
- Basic Mathematics and Cash Handling Accuracy
- Problem Solving Skills
- Teamwork and Collaboration
Languages
French
Native or Bilingual
Timeline
Photographer's Assistant
Ahnvee Photography
07.2022 - 11.2022
Head Cake Decorator
Gambino's Bakery
11.2021 - Current
Sales Associate
Journeys
08.2020 - 03.2021
Cake Decorator
Albertsons
02.2019 - 07.2022
South Louisiana Community College
Associate of Science from Business
Interests
Reading
Drawing/Art
Mythology
Animals
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