Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Natalie Tomancak

The Colony,TX

Summary

Highly motivated college student with an ability to adapt on the fly and provide exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Marina Dock Hand

Horseshoe Bay Resort
Horseshoe Bay, TX
05.2023 - 08.2023
  • Maintained daily reports of fuel, oil and accessory sales.
  • Greeted customers with loading and unloading of their boats onto the docks.
  • Provided customer service by responding to questions regarding boat rentals, fuel prices, and other services offered at the marina.
  • Coordinated with staff members in order to ensure that all customer requests were handled promptly and correctly.
  • Assisted with customer requests and answered questions to improve satisfaction.

Babysitter and Nanny

Family Friends and Others
Lewisville, TX
01.2018 - 01.2023
  • Employed positive reinforcement methods to encourage good behavior.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
  • Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals.
  • Communicated positively with children and guardians.
  • Fostered close relationships with children by discussing school, friends and hobbies.

Lifeguard

City of Carrollton
Carrollton, TX
05.2021 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to give individuals in distress optimal support.
  • Monitored weather and water conditions and alerted visitors to potential danger.
  • Monitored safety of guests in and around swimming pool.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Waitress

Zocadoes
Carrollton, TX
01.2022 - 05.2022
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to sustain customer satisfaction and workforce effectiveness.
  • Operated cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Greeted new customers, discussed specials and took drink orders.

Swim Instructor

City of Carrollton
Carrollton
05.2021 - 08.2021
  • Managed control and safety of class and kept children in flotation always within arm's reach.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Gave swimming instruction to individuals and groups of all ages.
  • Helped run in-house required mock drills and monthly in-house training.

Lifeguard

Bearfoot
Lewisville, TX
05.2020 - 08.2020
  • Protected swimmers by identifying distress.
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
  • Enforced all safety regulations and posted rules for patrons.
  • Inspected recreational areas to satisfy cleanliness guidelines and remove debris.

Education

Bachelor of Science - Economics

Texas A&M University
College Station, TX
05-2026

High School Diploma -

Hebron High School
Carrollton, TX
05.2022

Associate of Science - Economics

Blinn College
Bryan, TX

Skills

  • Time Management
  • Computer Literacy
  • Communication Skills
  • Customer Service
  • Teamwork

Certification

CPR Certified

  • AED Certified
  • TABC Certified
  • Food Handlers Certification (In Progress)

References

References available upon request.

Timeline

Marina Dock Hand

Horseshoe Bay Resort
05.2023 - 08.2023

Waitress

Zocadoes
01.2022 - 05.2022

Lifeguard

City of Carrollton
05.2021 - 08.2022

Swim Instructor

City of Carrollton
05.2021 - 08.2021

Lifeguard

Bearfoot
05.2020 - 08.2020

Babysitter and Nanny

Family Friends and Others
01.2018 - 01.2023

Bachelor of Science - Economics

Texas A&M University

High School Diploma -

Hebron High School

Associate of Science - Economics

Blinn College
Natalie Tomancak