Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Walker

Mesa,AZ

Summary

I am a hard-working individual. I love to learn new skills, and I believe in doing my best in every aspect of my life, and holding myself to a standard that others aspire to and admire. I am very personable and can easily build rapport with anybody. I am excited for this new chapter of my professional career, and look forward to the use of your computers and support interface to further my technical experience.

Overview

7
7
years of professional experience

Work History

Low Voltage Lighting Technician

Everlights
Tempe, AZ
08.2023 - 09.2024
  • Installed and repaired LED lighting systems on residential and commercial properties.
  • Programmed and troubleshooted light installations.
  • Collaborated with IT support to identify and resolve technical issues related to wireless programming and app usage.
  • Operated various software such as Google Sheets, invoicing software and scheduling platforms.
  • Trained customers on Everlights' proprietary app usage and light sequence programming

Banquet Server

The Aquarium Restaurant
Nashville, TN
04.2020 - 07.2023
  • Delivered timely and courteous service to banquet and catering guests with a friendly demeanor.
  • De-escalated and addressed customer concerns with a composed and professional approach.
  • Developed strong customer relationships and utilized sales strategies to enhance customer loyalty.
  • Scheduled and updated customer reservations using POS system.

Customer Service Representative

Petsmart
Mount Juliet, TN
06.2017 - 03.2020
  • Provided phone-based product and scheduling services utilizing customer account details
  • Managed customer appointments effectively
  • Provided tailored pet service packages to meet customer needs

Education

Associate of Arts - Fine Arts

Cumberland University
Lebanon, TN

Skills

  • Phone-based customer support
  • Google Sheets, Docs, etc
  • Windows OS
  • Android OS
  • Inbound and Outbound Calling
  • Invoicing and sales platforms
  • PandaDocs
  • Troubleshooting

Timeline

Low Voltage Lighting Technician

Everlights
08.2023 - 09.2024

Banquet Server

The Aquarium Restaurant
04.2020 - 07.2023

Customer Service Representative

Petsmart
06.2017 - 03.2020

Associate of Arts - Fine Arts

Cumberland University

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Natalie Walker