Natalie Wheeler
Roxboro,North Carolina
Summary
Adaptable with a background in customer engagement and multitasking. Recognized for ability to educate clients on product use, resolve inquiries, and maintain a clean, organized sales environment to enhance overall shopping experiences.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sally Beauty Supply
Roxboro, NC
11.2024 - Current
- Assisted customers in selecting beauty products tailored to individual needs
- Educated clients on proper product application techniques and skincare routines
- Maintained cleanliness and organization of sales floor and product displays
- Conducted inventory checks to ensure stock availability and accuracy
- Collaborated with team members to achieve sales goals and customer satisfaction
- Provided feedback on product performance to enhance inventory decisions
- Resolved customer inquiries and complaints, fostering positive shopping experiences
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Engaged in friendly conversation with customer to better uncover individual needs.
Salad Bar Attendant
Old Country Club Steakhouse
Roxboro, NC
07.2021 - 02.2022
- Prepared and assembled fresh salads, ensuring high quality and presentation standards.
- Maintained cleanliness and organization of salad bar area, promoting a safe dining environment.
- Monitored ingredient freshness and inventory levels to ensure timely replenishment of supplies.
- Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
- Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
- Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
- Minimized cross-contamination during preparation and stocking.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Replenished buffet food when quantities became low.
Education
High School Diploma -
Piedmont Community College
Roxboro, NC03-2026
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Customer engagement
- Upselling strategies
- Sales expertise
- Retail experience
- Using POS systems
- Customer service excellence
- Returns processing
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Beauty Advisor
Sally Beauty Supply
11.2024 - Current
Salad Bar Attendant
Old Country Club Steakhouse
07.2021 - 02.2022
High School Diploma -
Piedmont Community College