Natalie White
Orange Park,FL
Summary
Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining interpersonal relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
Park Avenue Billiards
2022.10 - 2023.11
- Demonstrated excellent problem-solving and communication skills in high-pressure situations.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Administrative Assistant
Turning Point Chiropractic
2022.02 - 2022.10
- Manage high volume phone system with appointment scheduling that optimizes daily patient load and reduces scheduling errors
- Collaborating in marketing events that provides education and creates new patients.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Cosmetologist/Hair Stylist
Hair Cuttery
2021.02 - 2022.02
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Used social media platforms to promote salon and services.
- Educated clients about products, self-maintenance for healthy hair and services, helped locate merchandise, and promoted key items based on needs and preferences.
- Styled hair, makeup and nails for customers for special events and occasions.
Senior Guest Services Manager
GameStop
2019.03 - 2021.02
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
- Addressed customer inquiries and resolved complaints
- Restocking inventory when shipments were received, reorganizing the sales floor to meet company standards.
- Assisted guests with check-ins, account inquiries and any additional services needed.
Administrative Assistant Supervisor
Winter Park Resort
2018.01 - 2019.03
- Tracked employee vacation, sick and personal time.
- Maintained confidentiality of employee records and payroll information.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Set schedules for over 700 staff by planning and designating shifts and hours.
- Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
Bartender/Server
White Buffalo
2018.01 - 2019.03
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma -
Orange Park High School
Orange Park, FL05.2014
Associate of Arts -
St Johns River State College
Lakeside, FL05.2016
Cosmetology -
AVEDA Institute
Jacksonville, FL02.2020
Skills
- Microsoft Excel/Word/Outlook
- Marketing/Sales
- HIPAA Compliance
- Insurance Knowledge
- Suggestive Selling
- Staff Management
- Outgoing Personality
- New Hire Training
- Responsible Alcohol Service
- Clear and Effective Communication
- Engaging Personality
- Service-Oriented Mindset
- Organizational Ability
- Documentation and Reporting
- Strong Work Ethic
- Interpersonal Relationships
- Bookkeeping
- Chemical Mixing and Application
- Relationship Building
- Payroll Administration
- Telephone Etiquette
- Calendar Management
- Strategic Planning
- Active Listening
- Inventory Control
Certification
- Licensed Cosmetologist - 2019
- Certified Master Stylist, Bellami Extensions - 2019
- Certified Stylist, Brazillian Blowout - 2021
Timeline
Bartender/Server
Park Avenue Billiards
2022.10 - 2023.11
Administrative Assistant
Turning Point Chiropractic
2022.02 - 2022.10
Cosmetologist/Hair Stylist
Hair Cuttery
2021.02 - 2022.02
Senior Guest Services Manager
GameStop
2019.03 - 2021.02
Administrative Assistant Supervisor
Winter Park Resort
2018.01 - 2019.03
Bartender/Server
White Buffalo
2018.01 - 2019.03
High School Diploma -
Orange Park High School
Associate of Arts -
St Johns River State College
Cosmetology -
AVEDA Institute
- Licensed Cosmetologist - 2019
- Certified Master Stylist, Bellami Extensions - 2019
- Certified Stylist, Brazillian Blowout - 2021
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