Natalie Alonso Corrales
Tucson,AZ
Summary
To obtain a career opportunity that will allow me to mature and grow professional and personal by having more achievement and knowledge. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
13
13
years of professional experience
Work History
Barista
Starbucks, Barista
07.2019 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service
Assistant Visual Manager
Forever 21
05.2017 - 06.2019
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Organized store merchandise racks by size, style, and color.
- Created visual displays to highlight new and featured products.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Proposed new ideas and concepts to enhance merchandise displays.
- Created visual displays to highlight new and featured products
Sales Associate
Dillard’s
08.2014 - 04.2016
- Provided stellar customer service to guests and engaged them in fruitful conversation
- Succeeded at meeting and exceeding sales goals at 100 percent of the time
- Built up strong base of guest relationships creating a detailed database of more than 200 preferred guests to facilitate sale merchandise and event notifications
- Maintained constant watch over new fashion trends and products development
- Preformed visual merchandising to support store merchandiser and increase sales
- Assist various operational task such as inventory control marking and cash register operation.
Sales Associate
10.2010 - 01.2014
- Designed display to make the store experience interactive, engaging and reassuring
- Learned, referenced and applied product knowledge information
- Communicate all store initiatives and promotions to customers to generate return business
- Set up and explain new membership contracts
- Greet customers upon entrance and handled all cash and credit transactions
- Assist customer over the phone regarding store operations, promotions and orders.
Education
Pima Community College
Tucson, AZ2013
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Hamphiateather High School
Tucson, AZ2009
Skills
- Detail oriented; able to multitask and meet deadlines
- Bilingual
- Constant interaction between co-workers and customers
- Fast leaner, responsible, hard worker, trust worthy, very flexible, efficient and punctual
- Computer Knowledge:
- Microsoft Word, Microsoft Excel, Microsoft Office Applications, Internet Explorer, Ten keyboard, Word Processor, Fax and Other office equipment
- Preservation Methods
- Resolving Complaints
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barista
Starbucks, Barista
07.2019 - Current
Assistant Visual Manager
Forever 21
05.2017 - 06.2019
Sales Associate
Dillard’s
08.2014 - 04.2016
Sales Associate
10.2010 - 01.2014
Pima Community College
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Hamphiateather High School
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