Nataliia Grynchuk
Alexandria ,VA
Overview
13
13
years of professional experience
Work History
Bartender
1799 Steak House
11.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Server
Cedar Knoll
08.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Food and Beverage Server
Rafagino Italian Restaurant
08.2018 - 03.2020
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Server and Bartender
Villa Bella
10.2011 - 07.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
Education
Management Of International Tourism - Bacalar Degree
Kyiv National University of Culture And Art
Kyiv, Ukraine 07.2008
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Drink preparation techniques
- Inventory
- Able to stand number hours
- Anticipating guest needs
- Multilingual in languages
- Honest and dependable
- Calm and composed
- Good conversationalist
Timeline
Bartender
1799 Steak House
11.2024 - 02.2025
Server
Cedar Knoll
08.2024 - 12.2024
Food and Beverage Server
Rafagino Italian Restaurant
08.2018 - 03.2020
Server and Bartender
Villa Bella
10.2011 - 07.2018
Management Of International Tourism - Bacalar Degree
Kyiv National University of Culture And Art