Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalina Romero

Longmont

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience

Work History

Cashier

Safeway Albertsons
Firestone, CO
09.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances through diligent tracking and reconciliation.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new cashiers on operational procedures and best practices.
  • Implemented process improvements to enhance checkout speed and transaction accuracy.
  • Monitored inventory levels at registers, ensuring adequate stock for efficient operations.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier

Walmart
04.2024 - 07.2024
  • Support checking out customers at registers. Occasionally watch palm phone at self checkout when store gets busy. Bag merchandise for customer who is checking out. Handle cash, card or check payments at registers. Sell cigarettes or alcohol correctly by checking identifications every time. Be polite and respectful and problem solve customer issues.

Delivery Driver

Amazon
11.2023 - 02.2024
  • Supported Amazon with delivering products to the homes of buyers in a courteous and fast paced maner. Loaded and unloaded amazon trucks that were on the route for the day. Followed traffic laws and policies provided by employer. Used safety precautions with the daily forecast. Used precautions in neighborhoods by being completey aware of my surroundings. Fast paced. Always go above and beyond for customers.

Cashier

Lowes
06.2023 - 08.2023
  • Checked out customers. Made product sales and matched the exact product in system to item being sold. Used online store(lowes) to look up products. Made returns that agreed with return policy. Damaged out products that could not be resold. Customer is always right.

Cashier/Service desk associate

Walmart
08.2021 - 03.2023
  • Supported upfront associates with checking out customers and problem solving issues at registers. Ran returns to the appropriate zone in the store. Made propper decisions concerning business between customers and our system. Problem solved. Ran breaks and schedules. Handled large amounts of money for certain types of transactions.

Education

High School Diploma -

Fort Collins High School
Fort Collins, Colorado
05-2017

Skills

  • Product knowledge
  • Work ethic and integrity
  • Customer assistance
  • Punctuality
  • Dependability
  • Efficiency
  • Adaptability
  • Multitasking
  • Customer service
  • Patience and empathy
  • Team collaboration
  • Professionalism and courtesy

Timeline

Cashier

Safeway Albertsons
09.2024 - Current

Cashier

Walmart
04.2024 - 07.2024

Delivery Driver

Amazon
11.2023 - 02.2024

Cashier

Lowes
06.2023 - 08.2023

Cashier/Service desk associate

Walmart
08.2021 - 03.2023

High School Diploma -

Fort Collins High School