Summary
Overview
Work History
Education
Skills
Timeline
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Nataliya Iastrubenskaia

Philadelphia,PA

Summary

Proven track record of enhancing customer satisfaction and maintaining punctuality, demonstrated during tenure at Amazon. Skilled in GPS operation and route planning, coupled with a strong ability to foster client relationships. Showcases a blend of exceptional time management and positive attitude, ensuring efficient and safe delivery services.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Amazon
10.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Driver

Uber/Lyft
09.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Housekeeping Room Attendant

Complete Zone LLC
11.2016 - 08.2021
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Education

High School Diploma - General

Lyceum N1
Bratsk, Russia
07.2000

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Time Management
  • Dependable and reliable
  • Punctual and Reliable
  • Problem-Solving
  • Safe Driving
  • Time management skills
  • Loading and unloading
  • Clean Driving Record
  • GPS and route planning
  • Route Management
  • Safe Driving Record
  • Order picking and processing
  • Map reading and navigation skills
  • Roads and highways knowledge
  • GPS Operation
  • Delivery Scheduling
  • Traffic laws knowledge
  • Local routes understanding
  • Complex Problem-Solving
  • Route Planning
  • Quality Assurance
  • Safe Driver Training
  • Client Relationship Management

Timeline

Delivery Driver

Amazon
10.2021 - Current

Driver

Uber/Lyft
09.2020 - Current

Housekeeping Room Attendant

Complete Zone LLC
11.2016 - 08.2021

High School Diploma - General

Lyceum N1

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Nataliya Iastrubenskaia