Nataliyah Mitchell
Newark,NJ
Summary
Results-driven administrative and customer service professional well-versed in managing office functions, operational support and handling challenges of fast-paced environments. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
ZT Systems
Secaucus, NJ
11.2021 - 03.2024
- Performed data entry tasks into various software programs including MS OFFICE.
- Prepared reports, presentations, agendas, and other documents as needed by management.
- Monitored incoming emails and responded accordingly in a timely manner.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Delivered optimal administrative, customer service and case management support.
Salesperson
Volkswagen
Union, NJ
04.2018 - 06.2020
- Collaborated with team members to develop effective sales plans.
- Developed and implemented strategies to meet sales quotas.
- Exercised sound judgment and discretion to resolve complex situations and shift priorities as the need arose.
- Set up meetings with potential clients to assess needs and requirements effectively.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Used communication skills to engage customers in conversation to effectively assess needs and requirements.
Education
BBA - Business Administration And Management
Berkeley College
Newark, NJ05-2023
Associate of Applied Science - Business Administration And Management
Berkeley College
Woodland Park, NJ05-2020
Skills
- MS OFFICE
- Certified in 10-key
- Detailed Oriented
- Critical Thinking
- Organizational
- Multitasking
- Time Management
- Calendar Management
- Interpersonal Communication
- Planning Planning and Execution
Certification
- NJ CSC Typing Certification
Timeline
Supervisor
ZT Systems
11.2021 - 03.2024
Salesperson
Volkswagen
04.2018 - 06.2020
BBA - Business Administration And Management
Berkeley College
Associate of Applied Science - Business Administration And Management
Berkeley College
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