Nataljia Fundyk

• Coordinated patient referrals, ensuring timely processing and adherence to protocols.
• Communicated effectively with healthcare providers to facilitate seamless patient transitions.
• Managed referral documentation using electronic health record systems for accuracy and compliance.
• Streamlined referral processes, reducing delays and enhancing patient satisfaction.
• Enhanced patient satisfaction by promptly addressing inquiries and resolving issues related to referrals.
• Reduced wait times for specialist appointments by diligently following up on pending referrals.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Processed referral requests from patients, doctors and other health care professionals.
• Responded to patient inquiries to offer timely updates regarding referral status.

Housekeeping and Bookkeeping. I was responsible for Accounts Payable and Receivable and did payroll weekly.

Part-time sales associate and became the office manager and did the bookkeeping.