Summary
Overview
Work History
Education
Skills
Qualifications Summary:
Timeline
Generic

Natallia Dates

Gary,Indiana

Summary

Nationally certified, highly experienced, self-motivated, results driven professional with extensive knowledge in the medical field. I have more than 20 years of diversified experience, and dedicated to achieving customer service satisfaction. I have strong organizational and leadership skills. I am proficient in Microsoft Word, Excel and other software packages. Also, I’m quick to grasp new ideas and concepts to develop innovative creative solutions to problems. Able to work well on my own initiative and also as a team member demonstrating the high levels of motivation required to meet the tightest deadlines while maintaining the highest level of patient care.

Overview

20
20
years of professional experience

Work History

Phlebotomist

Methodist Hospitals Southlake, Merrillville Indiana
04.2025 - Current
  • Confidently and accurately perform venipuncture blood draws with the highest degree of patient satisfaction. Skilled in collection, delivery, and processing of the laboratories specimens. Proficiently skilled in utilizing the laboratory computer system for specimen management. Utilized safety precautions and protocols to ensure safe handling of hazardous materials and bodily fluids. Research client information and verified all written and electronic orders by utilizing laboratory technology systems. Maintained all phlebotomy logs in a timely and efficient manner. Developed and maintained relationships with physicians and other healthcare professionals.

Patient Care Technician/Phlebotomist (Rehired)

DaVita Dialysis, Merrillville Indiana
01.2024 - 01.2025
  • Specialized in venipuncture, Takes and records, temperature, blood pressure, pulse and respiration rates, and food/fluid intake. Given medication as directed by the Physician or Nurse also makes notation of amount and time given. Monitored vitals both pre and post dialysis treatment and observing the physical condition of the patient while in my care. Also checked the Vascular Access and documentation of the patient flow sheets.

Phlebotomist II/Lead/Trainer (Rehired)

Quest Diagnostics, Frisco Texas
10.2023 - 06.2024
  • Drawing blood samples from patients of every age then preparing those samples for lab testing. Trained new employees to the company standards. Signed off on documentation ensuring that they were fully trained. Ordered supplies, counted inventory month to check for expired supplies. Responsible for facility cleaning, hygiene, safety and maintenance; Control removal of medical waste in compliance with regulatory requirements; Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data; Post cash, checks, to the correct accounts in billing; Preparing specimens at workstations for testing (including building work lists, aliquoting specimens into sample cups, and checking specimens before shipping)

Mobile Phlebotomist

Ameriphelb LLC, Carrollton Texas
08.2017 - 10.2023
  • Collects blood samples from patients; practice proper patient identification, especially when working on hospital floors; label vials with patient names and dates; decipher the best method for drawing blood depending on the specific patient; transport all specimen samples to a nearby laboratory; centrifuge blood samples, practice infection control standards at all times while working with patients and equipment

Patient Care Coordinator

AmerisourceBergen Pharmaceutical Company, Frisco Texas
12.2015 - 12.2017
  • Coordinates prescription deliveries and refills for the patient; identifying progress toward desired outcomes; review clinical documents to make sure all information is valid and accurate; interacting with involved departments to expedite scheduling delivery of medication by giving verbal orders to a Registered Pharmacist or transferring the patient to the proper department; coordinates response and resolutions to issues with the appropriate internal and external parties;

Office Manager

Lifesavers Training Center - Merrillville, IN
01.2008 - 01.2012
  • Oversaw office staff, trained new employees on phlebotomy and company procedures; Ensure compliance with current healthcare regulations, medical laws and ethics; Established, implement and monitor office policies and procedures, supervised scheduling/registration of training, supervised payroll, time request and attendance; Liaise with outside vendors on supplies and maintenance issues, kept track of equipment and devices, managed inventory and order new supplies

Patient Care Technician/Phlebotomist

Fresenius Medical - Gary, Indiana
01.2006 - 01.2008
  • Specialized in venipuncture, Takes and records, temperature, blood pressure, pulse and respiration rates, and food/fluid intake. Given medication as directed by the Physician or Nurse also makes notation of amount and time given. Monitored vitals both pre and post dialysis treatment and observing the physical condition of the patient while in my care. Also checked the Vascular Access and documentation of the patient flow sheets.

Education

Certificate - Phlebotomy

NPCE Division of Laboratory Service
08.2023

Associate Of Applied Science - Visual Communication

ITT Technical Institute
Indianapolis, IN
09.2012

Certificate - Business Administration

Indiana University
IN
06.2002

Skills

  • INTEGRITY AND VALUES- Strong work ethic, can be trusted to act in a professional manner that is truthful and values honest communication
  • Respected leader, able to train and manage diverse teams to deliver top notch performance and meet deadlines
  • Managed numerous employees being primary contact for all
  • Outstanding interpersonal skills with a track record of establishing positive relationships with Clients/Customers/Patients and co-workers
  • Contributes to team effort by accomplishing related duties
  • Keep abreast of new developments within the Company Procedures and Company Policies
  • Comply with federal, state, local and company-specific regulations related to quality of product, employee safety and the proper performance of day-to-day activities by enforcing the organizations standards
  • Proficient with identifying and capitalizing on new ideas, business practices and processes

Qualifications Summary:

  • INTEGRITY AND VALUES- Strong work ethic, can be trusted to act in a professional manner that is truthful and values honest communication
  • Respected leader, able to train and manage diverse teams to deliver top notch performance and meet deadlines
  • Managed numerous employees being primary contact for all
  • Outstanding interpersonal skills with a track record of establishing positive relationships with Clients/Customers/Patients and co-workers
  • Contributes to team effort by accomplishing related duties
  • Keep abreast of new developments within the Company Procedures and Company Policies
  • Comply with federal, state, local and company-specific regulations related to quality of product, employee safety and the proper performance of day-to-day activities by enforcing the organizations standards
  • Proficient with identifying and capitalizing on new ideas, business practices and processes

Timeline

Phlebotomist

Methodist Hospitals Southlake, Merrillville Indiana
04.2025 - Current

Patient Care Technician/Phlebotomist (Rehired)

DaVita Dialysis, Merrillville Indiana
01.2024 - 01.2025

Phlebotomist II/Lead/Trainer (Rehired)

Quest Diagnostics, Frisco Texas
10.2023 - 06.2024

Mobile Phlebotomist

Ameriphelb LLC, Carrollton Texas
08.2017 - 10.2023

Patient Care Coordinator

AmerisourceBergen Pharmaceutical Company, Frisco Texas
12.2015 - 12.2017

Office Manager

Lifesavers Training Center - Merrillville, IN
01.2008 - 01.2012

Patient Care Technician/Phlebotomist

Fresenius Medical - Gary, Indiana
01.2006 - 01.2008

Certificate - Phlebotomy

NPCE Division of Laboratory Service

Associate Of Applied Science - Visual Communication

ITT Technical Institute

Certificate - Business Administration

Indiana University
Natallia Dates